The location is filthy.. The trailer had no tongue jack making it virtually impossible to connect without assistance. Also the trailer tongue and other parts were covered in grease. For the amount I paid for the rental I was very disappointed.
PAUL H
Crossroads Gas Plus
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Calgary, AB T2E8J1
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- 4.0 Average Customer Rating
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To start off with truck was dirty ran like shit had no AC he dismissed everything it's not my first experience with this gentleman seems to think that there's plenty of customers out there does not need to conform or make people happy furthermore I had an emergency at home this morning where the lady across the street had no vehicle and her child needed to get to emerge that screwed up my schedule to drop off the U-Haul but I made it happen I was able to be there an hour and 15 minutes late to the 24-hour rental he insisted that I had to pay for another day and I asked him to please understand two things the emergency across the street that also made me misplace my phone so when I got back home I had to scrounge around and try to remember where I set it down quickly he could care less I think it was a gouging $29 that I shouldn't have had to pay nobody was sitting there waiting he claimed there was but there wasn't he is just an ass and I don't think that it's right to charge me $29 I almost made him give me the keys and I almost parked the truck around the corner for the day because now he could rent it out make another 29 and the kilometers on the truck and I thought why am I going to play this game truth be told I think this guy this vendor should not even exist I think it hurts your reputation as a U-Haul brand and should be more caring on who serves your brand it is not just about the availability but it is about the image I know this because I'm currently working on my business and it's not easy I am struggling with guys struggling with even acquiring one because my image matters I hope you guys can rectify the issues in this location they have a very low rating and I now understand why thank you for your time and I will not be using that location ever again and I will not promote it in any given way in fact if I could I would protest it against it I'm that upset not a care in the world that guy.
Steven SOne tire on trailer was pretty wore. Would have liked to see better tires. Worked but should have had better tires for safety reasons.
James Every hassle free
Peter TNothing
Basem A