My pickup location was changed three times due to equipment availability. The change of location didn't concern me as I understand the nature of the business. I had also reserved two moving dollys and blankets to protect furniture. On arrival at the pickup location I was told that dolly were not available. This resulted in the loading of the truck taking far longer than I had planned. The customer service agent at the pickup location was unfriendly, unapologetic about lack of equipment and rude. The truck was obviously not well maintained and fifteen minutes into my journey to Vancouver I discovered that the lock on the driver's side door had fallen out. I have used Uhaul many times in the past. I will not be using them again.
OLIVER B
Nove Nine Diner And Coffee
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Calgary, AB T2N0M1
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
It was a restaurant with very little parking for this truck. The fellow seemed disinterested in anything.
CURTIS WThe practicd of renting the vehicles witj less than a full tank is underhanded amd opportunistic in my opinion. As well, thd mileage charges are deceptive and exorbitant. Not impressed.
Brian RTruck was dirty with gum and wrappers and previous customers paperwork inside
Ashley CNo good
. A