Customer did not leave a comment.Thomas B.
Customer Reviews for Nove Nine Diner And Coffee
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Felt like a waste of time to complete items online when they had to be checked by the user anyways.Michael S.
The first Uhaul I rented was unavailable and the $50 solution didn't even nearly cover the costs of moving my plans to another day. I spent 2 days dealing with customer service. Spoke to 7 reps, was given 2 wrong numbers, and spent a total of almost 2 hours on hold to get my $50. The reservation falling short put me behind by a whole week. The second U-Haul was in good condition and pickup/drop-off was easyRudi D.
Customer did not leave a comment.Irma M.
Extremely slow service , no information talking in other languages mentioning my name on the phone reluctant to give me my refunds that was only 14.80 telling me he can't see it just overall badShafiq R.
The drop off location is a coffee shop and we had to wait while he served his customers. We waited quite a long time and I was tempted to walk out. Dealing with U-Haul is a nightmare and I will never use your services again.robin H.
Customer did not leave a comment.Christopher F.
The truck needs a new muffler. Very loud.Ron W.
Customer did not leave a comment.Michael K.
Charged fees that were NOT explained, even though the charge should have been optional.Jody D.