The vehicle assigned by U haul app was blocked by other trucks. So the staff changed another truck for me. He told me that there was issue with the rear left tire pressure monitor and I should ignore the tire pressure warning. Before my trip, I checked the pressure of all tires. The rear left was only 50 psi while all other three were about 80 psi. I inflated rear left tire to 80 psi and started my trip to Edmonton. After three hours’ driving, I found the pressure of rear left tire drop to 70 psi, which means this tire was leaking. I am pretty sure that staff gave me this tire leaking truck on purpose. He didn’t consider my safe trip and cheated me.
Yi J
Nove Nine Diner And Coffee
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Calgary, AB T2N0M1
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Customer Reviews
- 3.5 Average Customer Rating
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My pickup location was changed three times due to equipment availability. The change of location didn't concern me as I understand the nature of the business. I had also reserved two moving dollys and blankets to protect furniture. On arrival at the pickup location I was told that dolly were not available. This resulted in the loading of the truck taking far longer than I had planned. The customer service agent at the pickup location was unfriendly, unapologetic about lack of equipment and rude. The truck was obviously not well maintained and fifteen minutes into my journey to Vancouver I discovered that the lock on the driver's side door had fallen out. I have used Uhaul many times in the past. I will not be using them again.
OLIVER BIt was a restaurant with very little parking for this truck. The fellow seemed disinterested in anything.
CURTIS WThe practicd of renting the vehicles witj less than a full tank is underhanded amd opportunistic in my opinion. As well, thd mileage charges are deceptive and exorbitant. Not impressed.
Brian RTruck was dirty with gum and wrappers and previous customers paperwork inside
Ashley C