I have used this location and same folks three times now, no complaints whatsoever.Donald R.
Moving Truck Rental in Calumet, MI at Campioni's True Value
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Calumet, MI 49913
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Processing speed at the front and back end has to he increased.Michael M.
Easiest drop off ever. ThanksJeffrey M.
Refund me correctly and not have to go through that process again!CARLI DANIELLE O.
It took 2 hours to pick up my reserved truck even though I had a reservation with a pickup time.Emily B.
Mask use during the pandemic was inconsistent. My drop off location was changed to one twenty minutes away, and I had to raise my voice and call the customer service line at uhaul to drop off at the contracted location. It was an hour waste of my time, but I had no choice, my car was there and I didn't have a second driver.Daniellee K.
There was a roof leak.Pamela D.
All good.Gerald Y.
I told the employee that I had an AWD vehicle I needed to tow, and she told me that the tow dolly would work well for that. Well, you can't tow an all wheel drive vehicle with a tow dolly without removing the drive axle, which I don't think most normal people can do, so I'd work on training your staff to know what can and can't be used.Cameron S.
Easy pickup and easy drop off, thank you U-HAUL.John C.
When trailer returned, you need someone strong enough to take the trailer for return.... it's heavy and a little girl could not handle the weight to take it off the hitch.David S.
Bad customer service. The out side of the truck was very dirty. The inside of the box and truck was clean. The sales person helping me said I was being to picky showing damage during my inspection.Dale S.
I started by waiting 45 minutes to talk to someone (I was the only one in line) if there were any customers I could understand but I appeared to be one of three people in the entire store for the hour+ I was there - OK I still would have given 3-4 stars after that because the girl who did help me was nice despite the fact she should have told me I didn't need the insurance instead of making me feel like I had to have it (checking with my car ins later I was fully covered without it but since the worker had no training on what it was even for I found this out later because I wanted to know on case it were to come up again) but I suppose the best I can do now is learn from this mistake and warn others not to be misled by the made-up/nonsense ads for pricing. First of all the worker couldn't tell me anything about the insurance options except that she didn't think my car ins covered me (like it would with any other car rental) so I felt forced into buying the lower option of $23/$25 even though no one could tell me anything about what that covered except the bigger $70 something dollar one was only for canopy damage?? The van I wanted was listed at $19, that was likely a website problem that said they even had that as the gal told me they never carry those vehicles - so ok I understand that - I go for the smallest available option $29 plus $0.69/mile. I went 36 miles total, I had reset the trip before I left the rental place, returned it an hour or two early and because no one was around again from u-haul they said â€œI'll do my best to make sure no late fee goes onâ€ around 1pm - this was no after hours business or anything. I was charged $91 NINETY ONE dollars to use a truck - oh and I had to put $15 in gas in it so make that $116 ONE HUNDRED SIXTEEN DOLLARS to use a truck for less than a day to go to the next town and back once. This is so far past false advertising I don't even know what to call it?! I should have left when no one was there after 30 mins but I thought I was getting a decent affordable option where I didn't need to ask a friend for help - little did I know... So I stayed and waited for someone to be tracked down, I just lost my father and was on a tight time table to move his things, I really didn't have time to think it through again - when the price goes from $29/$50 up to $81 plus gas, plus I was charged $10 mystery dollars on top of that after I returned it - I can see now I should have walked away, but at the time I somehow thought I'd be refunded some money as she told me â€œsome of this will probably come off when you return itâ€ OH and thankfully I caught that I was being charged a second day because the total charges were close to $200 and I was told â€œdon't worry about the $100 unless you're paying cashâ€ which I planned to but decided to use my card as she said that was easier - I realized later she meant that was an extra deposit charge but I was so unclear at the time and I was very nearly charged for 2 days and very nearlMargaret L.
Extremely friendly and competent help!Jeff C.
Have more people at the store who know how to process a U-Haul rental. Had to delay my trip a couple hours or pay for an extra day if I picked it up the night before. Wanted to get the move done in one day.Marc N.
The wait inside was long. The computer equipment was not working. The truck was covered in snow and did not include a brush. (It was late November. It had already been snowing for weeks. The location sells brushes. It was reasonable to expect that there would be one in the truck.) The parking lot had been plowed such that there was a small snowbank blocking the truck in, and the truck was on ice, so it was very difficult to get it out of its spot. One of us went back inside to ask for help, but the other was able to get the truck out before help came. Other than that, everything was fine. The truck was in good shape. Everything worked as expected.Megan S.
Everything went perfect...David M.
We made a rental agreement for a 5x8 cargo trailer. That was changed by your company to a 4x8 which did not fit the furniture we had to move. We were moving my son out of school 8 hours from home. The agreement was also changed to a location 15 mile farther away without letting me know in a different city. The location therefore did not have the proper trailer and the staff had no idea what to do to fix the problem. We ended up using the smaller trailer and could not fit my sons dresser in it to bring it home. I'm really upset with the fact the I rented this 2 months prior to actually need it, confirmed it 2 days prior to needing it and was basically told we don't have what you rented.. tough luck. On top of that the trailer did not have the proper wiring harness so someone had to steal from another trailer to make it work.Matthew S.
First I was told I owed an extra $119.00 I asked why they said I returned equipment late, I said it was due back on Tuesday (November 19) I returned it Sunday November 17th how can it be late? Then I was told it was because I returned the uhaul with less gas in it. I said but you have my 100.00 cash deposit, they said it cost 118.00 to fill it up. (For less than a 1/2 tabk?) I'm calling b.s. so I still don't understand how I owe a. Extra $119.00. When I should of been getting a refund.Peter F.
Excellent serviceMonty A.
Jaida was our customer service rep...she was AWESOME very helpful, professional and friendly...great addition to your team!!Michael J.
We were very pleased with our experience. Our only complaint would be that the pull out ramp is a bit steep but it's understandable that you have to consider folks that may not have much room for a longer ramp.Genevieve K.
Having vans with a hitch that could pull at least 5,000 pounds.juan H.
very friendly staffMaria V.
should have people trained on how to do a rental. totally lost on how to do it!PAUL H.