No complaints! They were wonderful and were very patient and worked with me. I’m very thankful for their help and cooperation with me. Would highly recommend this location to others :)
Emmaline H
Harris Towing Group LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Dover, DE 19901
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- 4.0 Average Customer Rating
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How U-Haul Reviews WorkI was helped promptly and had a great experience. This was my first time renting a uhaul and it was easy and fast pick up of the uhaul with the employee of Harris Towing explaining everything and answered all questions.
Melonie SNothing. The process went very smoothly.
Charlotte BNothing everything was easy and acceptable
Joseph WI picked up the truck with a hair under 3/4s of a tank of gas. I returned it with a little over 3/4s of a tank. After I left the lot the attendant marked if=t as under 3/4s of a tank and I was charged a $7.70 for fuel. When I filled the tank, I made sure that there was more fuel in than when I picked it up so as to avoid this. The attend told "everything was okay" and then marked the fuel as short AFTER I left the lot. This is a small amount however it is very, very annoying because I made sure there was more in the tank than when I picked it up. Add this to the time before when I was asked to bring the the truck back to a U-Haul preferred location that was farther away and then was charged a mileage fee over my allotted miles. Again, a small amount (I think about $20.00). I didn't complain then however this seems to be emerging as a trend. I don't use your service very often but I am not sure if I will again.
Steven S