These notes are not for the MiniMall staff, who were fantastic and rescued my check-in from the app in a fraction of tbe time. She made it 10 mins instead of 50 on the app. The app for mobile check-in: Camera bugs/flaws. Take photo: learn that you need to hold camera steady for up to 10 secs. before photo registers. Headshot prompt comes, camera will not focus/ bottom half of face is black. Previously uploaded my license to profile on another rental. I have to do it again? Checkout was no big deal other than camera lag, quick enough.
Cory V
Mini Mall Storage Camrose
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Camrose, AB T4V3H2
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- 4.5 Average Customer Rating
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Not much, all is good
Fred CNothing...employee was very upbeat and professional! Great clean location.
Dianne KUhaul couldn't be bothered to call teh location to verify euipment. Then U-hauo cals and then without ask changes equipment locaiton (42km one way to west of original pick up - so adds 42 km to y bil0. an hour on phone i am told i get like 50 extra km free as have to drive east that way to get to my move location and the extra fuel to drive said equipment also so not a savings for me. 12.5 huors later I am 1 km over the 263 total km allowed I had to go to 3 gas station to get gas. Super rude location of drop off charged me $75 (teh extra miles UHAUL gave) I call Uhaul and again an hour and someone is arguing about mileage. i was forced to pick up said equipment as described in camrose AB not daysland (42 km to west). so that was extra mileage just to start and ought to have been free due to the inconvenience. let alone given a piece of equipment with literally 1/4 of a tank fuel! I still have not been refunded my money that UHAUL STOLE. Ridiculous and second time I have moved using them and had to go way out of way to get a piece of equipment. last time was 20 years ago. force to go from Calgary to medicine hat to get a 25' truck instead of a 20' and wow given an extra day and no fuel extra etc. again that time western president booked said equipment in person. this recent experience ahsme thining go with budget and pay more and not get screwed over. thanks uhaul look u the rental i had pn May 16 2026 from Camrose taht went to Heisler and then back to Edmonton. I will accept the extra charges AND fuel cost of $50 on top and ow aobut an actual apology- sales even tried to say it was iles so if it were 263 miles and the truck was showing km i was at half of allowed but thats is sales eople no clue aobut sales. thanks a lot. ONLY GOOD WAS CAMROSE DEALER USED HER PHONE TO SET UP RENTAL AS MY HPONE DID NOT ALOW CONNECTION BUT UHAUL APP POS IT IS WOULDNT ALLOW ME TO SAY THE KM AND FUEL ELVEL AND I TRIED AT LEAST 10 TIME AND UPLOADED PHOTOS TWICE.
Mike SDrop off was on the city street..,,lots of U-haul trucks parked. Didn’t deal with personnel as closed and no parking within the facility itself. Trucks always on city streets. There was no N/A for answering the last theee questions so chose no for that reason. Found key drop box outside the gate. Only info given was drop off location.
CINDY O