The whole process was super easy Thanks!!
JAMES G
The Spot
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Candler, NC 28715
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Train your personnel! Poor clerk was new and had no idea what to do. It took 30 min to check out a trailer.
Edwin LTook 20 minutes to check out. The guy just pointed at the trailers and have us the number ... "Make sure to get the right one". Then the trailer was turned the wrong way (toward the road)...my wife and I had to pick up the tongue of the trailer and move it out of the grass onto the parking lot. During this, my wife got grease on her pants (which did not come out during wash). This will cost us another $25 to replace. This site was horrible customer service and put such a bad taste toward UHAUL.
CHRISTOPHER BCheck-in was easy and the woman doing the check-in was nice. However, the hand truck they supplied was one of those cheap foldable ones, not the actual metal UHaul dolly, so it wasn’t what I paid for and I would like a credit for it. Upon return, the guy ringing me up addressed my boyfriend instead of me even though my name was clearly the one on the reservation. He then tried to scam me out of $10 by saying I owed money for gas. When I said “no I don’t, I picked it up at half a tank and returned it at half a tank,” he muttered “ok ok” and fixed it. My bf agreed with me that it seemed scammy and the guy probably expected me to just go along with it bc it was a relatively small amount of money. So, thumbs up for the check-in lady, thumbs down for the crappy hand truck and scammy check-out guy.
MOLLY MJim campen trailer sales was the original vendor I was supposed to pick up my uhaul through but when I arrived there they did not have my truck that I reserved several days in advance. The guy got on the phone and the closest uhaul size they had available that I needed was in candler at the spot. I am so happy that they transferred me to that location because the people at Jim campen trailer sales are miserable people the women I spoke to on the phone to had absolutely no customer service skills and was down right rude and the dude that I delt with wasnt any better. They do not have their building clearly marked where to come and get the uhaul and then act like you are an idiot because you didn't know where to go. If I owned uhaul I wouldn't want them attached to my company name. The Spot was a completely different experience they had it clearly labeled where to go. The lady was so nice and helpful I wish I caught her name.
Lindsay B