Was closed when we returned
Angelia P.
Carters Auto
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Caneyville, KY 42721
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Truck wasn't cleaned from previous users. Did not have appliance dolly that I reserved days in advance. Truck was not the size that I requested. The business location looks to be in a poor condition with stray cats all around the entrance. The lady working there acts like she has no idea as to what she's doing or how to even check over the truck before you get the keys to it. I felt like the whole interior of the business location was filthy and it looks to be an old storage building or something similar.
Lonnie S.There was hardly anywhere to park. I returned it with the same amount of gas as I got it, but they still charged me for the gas and cleaning. It was already cleaned too.
Janet L.The entire process was extremely sketchy. The building used was nasty and smelled like cat urine. There was a child there who we can only assume had a sort of relation to the individual renting the UHaul, who just went around to the bushes and peed in the parking lot. The truck itself was filthy inside of the cab, trash, cigarette ashes, large staples in the cupholders left there by a previous renter. It also stunk terribly of smoke and smelled disgusting the entire trip home even with windows down. The individual renting the UHaul acted almost surprised we were there. Nothing was ready, the truck wasn't selected and prepared for us or anything. Overall a terrible look for the organization and a pretty crappy experience overall.
Eveleigh H.The tow dolly strap was getting jammed up and got to the point where I thought I was going to have to cut it and then it finally broke free this made me be like 2 hours behind
David P.