Customer service was good, but the man who hooked trailer to the truck, did not explain anything just hooked up trailer and walked away, when we loaded vehicle on trailer one tire on trailer was almost flat, tire had to be plugged due to a screw found in tire.Evelyn H.
Moving Truck Rental in Canon City, CO at Enxx Propane
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Canon City, CO 81212
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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All I had to do was drive a wayRAYMOND M.
The employees were very helpful, and great at getting me in and out quickly.Scott O.
Traffic does not seem to work well with customers, I was up graded by traffic and charged for larger trailer than I needed. I canceled and had to use a ramp trailer so I could stay in budget. Also trailer I was upgraded to wasn't returned on time causing us a major delay also making us have to use the ramp trailer.DAVID WILMER S.
Edith is amazing!!Jaqueline S.
We are just disappointed in general. If I were not a technology person, this process would have been horrible. Not everyone uses their phones for survival. Chuck does not use his for anything having that was required for this rental. It was very frustrating during a very troubling time for my family. It is not this location, it is UHaul in general. We hope to never have to do this again.Chuck K.
GREAT JOB!JEFFREY G.
Office staff very nice and professional. Would highly recommend.mike S.
Staff and lot were very good.Jeff A.
Great locationMichael D.
Have rental representatives available. This do it yourself checkout is not friendly.Gail H.
Super helpful!Angela B.
Uhaul changed my pick up location to Canyon City and did not tell me. This was 1.5 hours further away from the original pick up location. I hired a company to help load the trailer and they charged me $100 more because I was late. A phone call, email anything would of helped.Christopher K.
Customer service was superb! Thank you!!Paul M.
I found it necessary to file a complaint due to the harrassment and ridicule I was subjected to by an employee?associate of this location. They also did not know what a barcode was and were quite unfamiliar with online check out. Did not do online checkin as your system does not recognize this location on Apple maps.Michael R.
Do a video of the entire virtual reservation an pickup and return process.Anthony M.
Took me 2 hours to get my truck through the app, the truck was damaged beyond the pictures in the app, took forever to get my code for the key, never did get the pictures of the damage downloaded. Wasted 2 hours of my move time that day, only had the weekend to move, I have asked for a discount because of this, was told the location manager would call me back, have not heard from that person yet, terrible customer service, I would borrow a teailer beforw I would rent a Uhaul again. I would also expect to happen what Uhaul customer service said would happen also, for being a billion dollar company.wayne I.
Be a little more attentive to customers. Also the truck was extremely dirty. We had to drive an extra 50 miles to pick up the truck but no allowance was made for fuel for the 20 miles back to Fountain where we had originally re quested it be picked up.Thomas R.
We drop the U-Haul off at 4 o'clock on Saturday. The offices were closed and we're not open all day Sunday either. Just seemed like it was awful early to have closedSue K.
I reserved a 26 ft truck ended up getting a 15 ft. Had to make extra trips and cost me more to pay the moversDean H.
Took 45 minutes to pick up the trailer because the Uhaul website wasn't working properly (not the dealers fault).Michael O.
Your Customer Service is very good. Tina in your Colorado Springs U Box office is outstanding. Knows her stuff. I used Moving Help to load, can't know if enough pads were used until I unload which will not happen until mid December. Also I added two more U Boxes to initial order of 4, but the Moving Help Spine Savers crew packed only 4 boxes. Received a receipt for the delivery fee but the monthly insurance per box of $12 is still set for 6 boxes. I expect my CC to be credited $24. Thank you.Aundrea T.
I recived a text two days before pickup that sent me to another agent. They had to phone and find where i needed to pick up. I have rented a 26 ft truck and 2 trailers to move. There has been a last minute change to get the truck and one trailer that is a out 80 miles out of my way. I dod have reservations that you changed. If service doesn't get better i will use someone else in the future.Maria S.
Great serviceNancy W.
both trailer doors had damageterry R.