Ordered the truck at one location but had to pick up at another. The inside was muddy and the outside was very dirty. The low tire light was on and not addressed. Had to have the truck back at noon but got there and the business was closed from 11:30 until 1:00 for lunchDave W.
Moving Truck Rental in Canon City, CO at Majestic Lube USA
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Canon City, CO 81212
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Be more clear on pricescody F.
I requested a 20 ft uhaul, got a 10 ft. Even though up the road at the hardware store was 2 x 20 ft uhauls. Still paid the same price as a 20 ft and got a 10ft. Very dissatisfied. Tried to call and talk to an agent, spent 25 minutes on hold. Horrible customer service and will not use uhaul again.Anthony P.
Excellent customer service. Mike was kind and made me feel very at ease. He is doing a great job of representing Uhaul. Thank you!Heidi R.
I chose the contactless option and that was a horrible experience. It took 30 minutes. We finally had Mike in the office help us. He was terrific.Julie S.
When trailer was hooked up i was told that all the lights were working. As soon as i left the pickup facility i got stopped by a police officer and get a warning for the right tail light not working. I had to go to a uhaul service center in pueblo colorado where the people there where able to replace the light module and get it working again.Jana D.
My issue with this check-in was the attendant stopping what he was doing with my check-in to wait on someone else who came in after me who wanted an oil change. That made my check-in take longer and was cutting into my 5 hour rental time. On a good note, they didn't have the dolly I reserved so he gave me a utility dolly for no charge.Christina T.
The people were nice and I didn't have any problems.Thank youAnthony S.
Lower the damn prices on the trucks!Aaron M.
Rude and poor Customer Service Skills. Also, was over chargedChase R.
Customer service was greatAlan P.
Used it once before and will use it again soonGreg E.
The gentleman that I drop the trailer off at on 9th Street we're very helpful very courtesy very polite very well-mannered outstanding customer servicerodney J.
This place is a joke, I asked to not be helped by the employee Michael Alexander and they sent him anyway. His wife is now harassing me online.Michael N.
Customer service area needs cleaning.Angela B.
Absolutely the worst experience I have ever had. Customer service will not even call me back to take care of the problems they created for me.Becky R.
Mike, the Man helping me pick up the trailer seemed to be having some trouble with the internet signal. In todays world it seems to me that he should not have these problems when customers are trying to pick up units. For some people time is very important. So I feel if they had more updated equipment we as customers wouldn't be inconvenienced. Terry ErdmannTERRY E.
Better customer service.Kelvin R.
Manager had to sweep out the back after we arrived. Cab did not appear to have been cleaned. With Covid, this is essential. I would suggest more help at this location. One person was trying to handle oil changes as well as rentals. He was pleasant, but harried.Jean C.
These guys were unbelievably accommodating! They even had a part that we needed delivered to us in very short order!Teresa S.
Nothing! Helpful and kind staff and had great advice! Very patient with us and our situation.Kristen T.
N/A great customer service great location all around great experience.JOSH N.
Make sure cab of truck is clean.Timothy C.
I stopped in after I was done with the 26 foot truck to see where I should park it, (they have a very small parking area). I was told where to park so I I told the guy I'd go get the truck, when I got back the guy was gone. I left the key and cotract in the drop box and kept calling the business with an answering machine full. I finally reached him late the next day and he said he hadn't looked in the drop box yet. Glad I didn't get charged for another day.MAX B.