The last 3 questions really could use a sliding scale for an answer. This is definitely a side business with the person managing putting in a little effort. It was functional. Was it bad? No. It got the job done.
Robert S
Canyon Lake Storage And Rental
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Canyon Lake, TX 78133
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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When I dropped the truck off here, I wasn't sure what the process was. I parked, checked the U-Haul app, and started the process through it. I was taking pictures of the truck when an employee finally came up to me and he made a joke about how I was doing his job. I mentioned the cab was dirty when I picked up the truck, and he said that they don't clean the trucks. They're only concerned with pieces of trash and things like that. If U-Haul wants to keep customers, they should have higher standards than this. The entire rental process was very frustrating and made me reluctant to rent a U-Haul again. At the last minute, they reassigned me a different-sized truck without the extras that I ordered. I had to pay more for a truck I didn't want with no extra supplies.
John HGreat response for flat tire on trailer. Only item was when I reserving the items it told me the trailer was basically free. Had a charge and then the charge reversed. When I paid it don’t reverse the charge. I wouldn’t market this deduction if the plan is to charge people after the fact.
Terry DThis process was flawless and quick. Trailer was attached for us and we were able to get in and out so quickly. Thanks for the excellent service!! Highly recommend!
Michele HGood customer service, personable, and accommodating for a last minute/day request. Understood what was needed, provided the appropriate equipment.
HARDY G