Returned trailer a day early and was not credited for the early return. Credit a customer who has returned a rental a day early. Also no one was present at the location when I returned the trailer. Was told when I rented the trailer if it was returned early I would be credited.
Robert Y
Canyon Lake Storage And Rental
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Canyon Lake, TX 78133
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I have rented from this facility 3 times. The owner is courteous and very helpful. I highly recommend.
Jena SI couldn't have asked for better service at this location. Friendly, professional, easy process, no wait. I highly recommend them.
Shirley AThe last 3 questions really could use a sliding scale for an answer. This is definitely a side business with the person managing putting in a little effort. It was functional. Was it bad? No. It got the job done.
Robert SWhen I dropped the truck off here, I wasn't sure what the process was. I parked, checked the U-Haul app, and started the process through it. I was taking pictures of the truck when an employee finally came up to me and he made a joke about how I was doing his job. I mentioned the cab was dirty when I picked up the truck, and he said that they don't clean the trucks. They're only concerned with pieces of trash and things like that. If U-Haul wants to keep customers, they should have higher standards than this. The entire rental process was very frustrating and made me reluctant to rent a U-Haul again. At the last minute, they reassigned me a different-sized truck without the extras that I ordered. I had to pay more for a truck I didn't want with no extra supplies.
John H