this man has no customer service skills at all. i dont know how he has such a large location. he had us unhook our trailer ourselves and then made ruse comment when we didnt put it where he wanted it to go. then sd "well im not gonna move it"
eli l
Canyon Lake Storage And Rental
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Canyon Lake, TX 78133
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Services at Other U-Haul Locations
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
My reservation was cancelled when I missed my pick up time. To then rebook my rental it cost me double. So, instead of the already overpriced $350, I was forced to rebook for $620. I will never rent from u-haul again and I will definitely never rent from Canyon Lake Storage and Rental. Also, before we left the next day we ask the owner if he could switch the trailer to our other truck. He lied and said he needed a jack and that his people weren't there to do it. When we arrived in Lubbock at the other u-haul drop off site there was no jack needed. The owner of Canyon Lake Storage and Rental is a full on crook and liar. STAY AWAY!!!
Amy GI got there after hours and an employee opened up for me and un-hitched for me. A true customer oriented person!
richard sIf you are using cellphone after hours pickup you cannot use "Spring Branch" for the city the app does not like it. After calling corporate u-haul customer service we tried using a different address that was not "Spring Branch " and it worked. I had to use the address location where I was pickup up in Canyon-Lake. Plus if requesting an Uber to leave have you cellphone charged because i had to request an Uber 10+ times to finally get a driver.
Michael HThe price I payed was very high. And even with this "receipt" I don't know exactly how much that was.
paul-david r