Pickup time was 10am. We showed up at 10:30 and the place was closed. No phone numbers available. Luckily business next door has contact info for the owner and called him. Showed up 30 minutes later. We returned the car at 4:45pm. We received a text the following morning from UHaul if we still have the vehicle. We called the scheduling department. By 3:30pm, we decided to drive to this Uhaul location to find our the status of the truck. Office was closed.... We did spot the truck on the premise. Took photos for our own record. By the time we arrive back at our office, we finally received our invoice. I rent from UHaul regularly. This was by far the worst experience. I would never use that independent contractor again.
HECTOR P
Carhoppin LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Carson, CA 90745
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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open earlier close later
Michael LSurprised and concerned I was charged for 3 full days of rental and insurance when only had it 48 hours
ANTHONY OThey didn't have my dollies as ordered in the truck. If there was an issue with the dollies I would have liked to know ahead of time. I had to go to another uphaul location to rent my dollies. Not only did it cost me time it cost me money.
Mario ALocation was clean & service was friendly
Devin H