There was no drop off location in the rental agreement. There was a UHaul telephone number for me to call when I arrived at my destination. I spent over two hours calling numerous UHaul numbers and talking with 5 or 6 representatives trying to find a UHaul location which would accept a trailer. Finally, a UHaul rep advised me to drop the trailer off at a location which previously advised it would not accept it. The location was very convenient and nice, but had no live person on duty. I talked with a verbal person, left the trailer next to the building, and left the agreement on the desk. In short, the entire return experience was totally frustrating, time consuming, and unsatisfying.
BENJAMIN H
Midgard Self Storage Cashiers
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Services at this Location:
One-Way and In-Town® Rentals in Cashiers, NC 28717
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Was not advised that I could rent truck for 24 hours at the stated rate up front rather asked how long I needed it. When I needed a little more time I was disappointed to have renew the contract and pay the full rate again. Felt a bit deceptive and not very customer driven at the point of sale.
CHARLES BThis is my 2nd truck rental in the past two months. This rental was scheduled for 4-13 Monday for a 7:30am pick up. For some reason my truck was not posted for a 24 hr pick up so I had to wait for the agent to get there at 9:00am to get my key. I had movers waiting on me and cost me $125 an hour because of uhauls mistake.
Michael WGet wi fi at your Cashiers store. It’s impossible to check in or drop off and report without reps there and no wi fi. Thankful the mid guard virtual assistant was available so I could get my truck
Michael WNobody available but the virtual assistant helped greatly.
THOMAS B