Trailer was not working properly and we had to switch out 1 hour into trip
Stacie P
Midgard Self Storage Cashiers
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Services at this Location:
One-Way and In-Town® Rentals in Cashiers, NC 28717
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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This was the only positive aspect of this U-Haul rental. Every other aspect was a complete nightmare.
Elizabeth MTruck was in great shape and customer service was excellent!
GARY VJen is an excellent site manager.
Clayton FPickup location did not have a a real person…it had a virtual assistant. I spoke to the image of a person on the screen. The first virtual assistant started to process me and then said “i will be right back”… but never came back. Then another person came on the screen a few minutes later. There were multiple, critical things to the rental, that i needed cell phone reception for. However this location is somewhat rural and i did not have cell phone reception (AT&T). And the location did not provide WiFi. So i could not complete what i needed to in order to properly execute the rental agreement. This made the rental process very stressful. The cost of the rental the virtual assistant quoted me and the amount U-Haul quoted me were different. The virtual assistant told me i would need to call U-Haul to talk to them about it. I will NEVER use this location again. It was a disorganized process, stressful, and the virtual assistant was not helpful.
Karen M