Very little help from the attendant. He did not know how to hook up the trailer. This is a gas station. Do not rent from here. Go to a full service uhaul dealer.
David J
7 Day Quickmart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Roanoke, VA 24012
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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I was told I had a mileage cap and I would be told how much I owed when I returned the trailer. Trailers are unlimited mileage! I had to ask for help to hook the trailer up which I did myself with help to lift the tongue of the trailer. Just did not receive the usual customer service I am used to from U-Haul places.
Joseph KPickup was fine, despite some bad weather and slow internet. The return was interesting, with the man at the counter telling me how much he hates U-Haul because they don't get commission. He even joked that I would never come back to this location. It was a little cringe. The truck was fine. It was clean and didn't have any damage.
Melissa MEverything went fine
Ronald ETruck smelled like cigarettes, steering wheel was sticky. Nothing against the employees but getting extra charges for doing good is not cool. 2 stars for nice staff but very dirty truck.
John P