First I went in person to make a reservation 3-4 in advance. I asked what time they opened was told 8 am and booked for 8 am reservation. Received a call the day before to tell me needs to be 830 am because the business doesn’t open until 830. Then there was a problem with my truck so I didn’t leave the establishment until 9:00 AM. Meanwhile, my helpers are waiting for me to show up with a truck to move my items. And the process of self pictures of the equipment in my opinion is uncalled for. The establishment renting the vehicle should do this like Home Depot does this. Then was told I had to have the truck back by my original time. So to tell you, I wasn’t a happy consumer goes without saying.
Frank M
M and M Automotive Electronic LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cedar Knolls, NJ 07927
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Customer Reviews
- 3.0 Average Customer Rating
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It would be much easier if I could have the personnel of the location do the check-out for me instead of doing it through the app.
Julian TThis location looked like an abandoned repair store and it was gross and I did not want to be there too long. It would have been even creepier at night.
Megan GVery nice man there helped me every step of the way.
Dawn MI ordered furniture pads and a cart but neither was available upon pick up
Nancy R