The key wasn’t located where it was supposed to be, and it took the employee a while to find where the key was. I had to call customer service a few times because the app wasn’t working correctly to let me do a mobile check in. The process of getting my rental took almost an hour to complete, due to trying to track down the key, the freezing up a few times, including, not letting me upload the pictures of the vehicle. All in all…it was a terrible experience. Definitely way worse than I was expecting
TRAVIS M
Mega Saver 16th Ave
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cedar Rapids, IA 52404
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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A new location in the Cedar Rapids area. Everything went well.
MICHAEL M