Try to use the app for over an hour and a half to pick up my U-Haul didn't work went inside and talk to the manager she was able to get me my U-Haul but she charged me everything that you could charge somebody without even asking. The $19.95 price advertised on the side of the truck is a complete farce. Had the U-Haul for 2 days went 55 mi and ended up paying $133 plus $30 more dollars in gas. I will make sure to let people know that if they ever think about renting a U-Haul It ends up being about 8 times the price that's advertised on the truck
Kendell R
Mega Saver 16th Ave
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cedar Rapids, IA 52404
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Customer Reviews
- 3.0 Average Customer Rating
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Person didn’t really didn’t know what she was doing, had to call corporate twice.
Camy DThe gal was nice and took care of us fine. It didn’t seem fair to me that a gas station clerk had to stop and spend so much time with us. There was only one other clerk with her. If they had been busy it would have affected gas station customers having to wait a long time and pressure on the other gal.
KELLY JThe staff was friendly and willing to help! They were still new with the training but still got us going with everything we needed quickly. Great customer service!
Bryan RIt took a long time to get the truck. Plan for a lengthy time.
THOMAS H