I was charged for two days and I did not have it for two days.
DAVID S
Party Life Rents
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Centennial, CO 80111
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Whomever was working at the time decided to leave a couple of hours early, and gave me a brief call to let me know that he was converting my reservation to TruckShare 24/7. He said that I would be receiving all of the information to open the lock box. I waited, but never received anything, so I called UHaul customer service. They told me that I arrived late, and I explained that the app told me to arrive within 1 hr of my reservation, which I was well within when I finally reached an agent. They were able to get me checked in, and the vehicle was in good shape, but I wasted almost an hour of my life because of the person who was working at the location.
Carlos JI arrived at 9 am with my son. The store guys were just showing up. We followed them inside. Immediately we were overwhelmed with the odor of marijuana. It was very uncomfortable. It was clear during the interaction with the main guy that he was high from pot. He took my information and gave me a U-Haul form for a truck. We then went outside to check it out. I was told the truck was "dead" and he gave me a key to a different truck. The paperwork was not updated. I received a text from U-Haul to verify the plate number for the first truck, which, obviously, I couldn't do. I just wanted to leave and get away from an obviously drug intoxicated U-Haul agent. Very disappointing. After returning the truck I received the invoice, which had charges I did not authorize.
DANIEL HI couldn’t find anything the customer service was amazing and the truck was super clean and ran perfect.
SARA CThe truck was pretty much frozen to the point I could not derive it safely because the mirrors were frozen over. When I requested a scraper to get the ice of the mirrors they did not have one I had to ask for some water to try and throw out the mirrors which created a crack. If I did not but the insurance I would have been on the hook for hundreds of dollars. Will never use this place again
Yury F