I had reserved a dolly, didn't have it, wasn't too concerned about it. I returned the early. Office hours were supposed to be until 4pm. I got there about 3:45pm. they were already gone.
ANJA K
Party Life Rents
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Centennial, CO 80111
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Customer Reviews
- 3.0 Average Customer Rating
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Very poor and disrespectful treatment by the owner. Incorrect charges with unrequested add ons. Truck switched at the last moment. Incorrect fuel amount recorded. No information or receipt provided.
ROSARIA TThere were items missing from the truck that I paid for. Two dollies and the blankets, which I did not use any of the half dozen that were provided. Also, the fuel gauge is inaccurate for the starting point. It was much lower than shown now. I was never asked to confirm the fuel level when I started so I could not flag that issue then.
Jacob SI was charged for two days and I did not have it for two days.
DAVID SWhomever was working at the time decided to leave a couple of hours early, and gave me a brief call to let me know that he was converting my reservation to TruckShare 24/7. He said that I would be receiving all of the information to open the lock box. I waited, but never received anything, so I called UHaul customer service. They told me that I arrived late, and I explained that the app told me to arrive within 1 hr of my reservation, which I was well within when I finally reached an agent. They were able to get me checked in, and the vehicle was in good shape, but I wasted almost an hour of my life because of the person who was working at the location.
Carlos J