The attendant was surly and rude. He did not understand I had no alternate phone number to verify I was a human, so he asked where my father was. He's dead, I said. Without blinking, he asked if I had a sister. I don't have another number means just that. I asked why he needed it in the first place. Because people are stealing our trucks he tells me. Really?! Put a tracker on them. I don't know a single rental company that doesn't do that. You're telling me that Uhaul doesn't? By the way, that verification is no where to be found in any of your information. I will actively tell anyone I come across about this awful experience - including on social media. Shame on you for hiring such fools.MARY B.
Moving Truck Rental in Chamblee, GA at U-Haul Moving & Storage at Northeast Expwy
Chamblee, GA 30341
(@ Shallowford Rd and I-85)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
- Boat storage
- RV storage
- Vehicle storage
One-Way and In-Town Local Rentals in Chamblee, GA 30341
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The staff at this location was outstanding. They were fast, friendly and provided outstanding customer service.RONNIE A.
No one picks up the phone or show a desire to help. The staff seems laidback and lazy.Gaurav S.
More detailed cleaning. Trash still in door cupholder area.Patrick F.
Great employees. Did an excellent job getting things doneStephen S.
I always enjoy renting my truck from the staff at 85/ and Shallowford! They're the best!!rochelle E.
The original drop off place Car Simon was inaccessible had to find second drop off place, but all other service updates and communication were excellent!Leon P.
Associate jose galicia was not helpful and seems to hate his job. I noticed my tank was less than 3/4 full and when he found out he gave me wrong keys. When given correct keys, he told me the new truck was next to the old truck so I had to try several next to them.Patrick Z.
The truck they assigned me did not have working A/C. It was the hottest ride for the first 80 miles until the sun went down. It did not drive smooth and it made a constant loud sound the entire time. Because I was on a tight schedule I did not have time to return it and start the process over again. Also the pick up process was very lengthy. I was supposed to do an electronic check in and pick up but the system didn't work so I had to go inside. The employees didn't move with any sense of urgency. There were two employees present. Only one was helping customers while the other appeared to be troubleshooting some problem on his phone (could have very well been a company device). It just seemed that it could have waited a few moments so that he could help clear the lime of waiting customers.LAKISHA M.
Uhaul had a flat tire when we picked it up. It had to be returned once loaded for the tire to be changed which wasted a lot of our last day for packing which caused us to rush and made us sick. Also, the truck had chips in the floorboard. Finally, the tow Dolly for the car did not turn properly which made the trip horrible.Nathan B.
The staff was very nice and helpful. The best experience I've had at U-Haul. Thank you so much !SHAMIA H.
The truck was pretty dirty on the inside. A little smelly, too.James M.
I've been to two U-Haul locations recently and both times some of the staff treated me like I was an inconvenience.JEREMY M.
The employees in this location look very sad not satisfied with the costumer serviceDaniel R.
Everything went smoothlyPATRICIA M.
Very friendly staff!!!NINA SHAMIKA B.
Friendly staff , easy to work with, and were very helpfulJOHN S.
Both men were pleasant and very helpful!Vanessa L.
Everyone at the location was great. Very helpful and efficient. Highly recommend!Jeffrey T.
The van was dated and difficult to be driven by a woman I think you should update the vans making it easy for women to driveKAREN J.
Clear return lane of pile of debris including nails.PHILIP N.
It was somewhat difficult to get my storage unit because the clerk was definitely ready to go home and no one ever answers the phone.Chloe J.
I had to call the 800 number for customer service 4 times. 20 minutes on hold each time. One tried to transfer me and cut me off and I had to keep calling to finally get a person who had the training and capability to set up a one-way rental. VERY POOR call center support!!!BARRY M.
We declined the dolly and blankets and they were still put in the truck and then disputed the charges and we still got charged for them. Very frustrating.DAVID P.