U-Haul Moving & Storage at University Ave

U-Haul Moving & Storage at University Ave

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Address

306 E University
Champaign, IL 61820

(217) 351-7040

(Betwn 3rd & 4th)
Driving directions

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

Moving Truck Rental in Champaign, IL at U-Haul Moving & Storage at University Ave

Moving to or from Champaign, IL, 61820? Get FREE truck rental rate quotes at U-Haul Moving & Storage at University Ave. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Champaign, IL will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at University Ave

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Champaign, IL.

Cargo vans and pickup truck rentals in Champaign, IL

U-Haul cargo van rentals and pickup trucks in Champaign, IL are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Champaign, IL, 61820. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Champaign, IL, reserve a van for your moving needs from U-Haul Moving & Storage at University Ave!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

Pierre M. on 8/31/2016
Rating: 5 out of 5 stars

Rented a 15-ft truck with supposedly full 36-gal tank, drove 35 miles. U-Haul mgr told me gas mileage is 11 mi. Filled tank 1 mile from dropoff location upon return, needed 9+ gallons! Obviously I had been given a truck whose tank was 6 gal short of full. When pointing the inconsistency and showing the CC gas receipt (with date and time stamps) to U-Haul agent, she said she isn't into billing and dismissed my claim! She claimed she called her Asst Manager and he supported her. I said the Manager better call me next day otherwise I'll have to stop payment on my CC. After more than 24 hrs, still no call from U-Haul. I know what I have to do next. Dear U-Haul: Please don't BS your customers.

Whitney J. on 8/31/2016
Rating: 1 out of 5 stars

There are frequently exceptionally long wait periods as there is usually only one person helping customers. The staff is unprofessional and appears as if they are not interested in the customers' needs at all. My equipment and size of truck was not available but I was not informed that I would be given a smaller truck until I arrived to pick up. I was charged for two days instead of one even though I only had it for one day and was assured that I would only be charged for one day. When I went in to dispute the charge, it was a very lengthy process and the staff was not able to explain why I had been charged double. Not only has the issue still not been rectified, I was charged two more times in addition to the double day charge. I am very disappointed with this location and have avoided it for years. Each of my experiences with this particular location have all been poorly handled and greatly inconvenient.

robert b. on 8/31/2016
Rating: 3 out of 5 stars

Better customer service. When I picked up, the guys were super friendly, but uninformed. When I returned, the girls were knew exactly what was going on, but rude as heck. All in all, I was able to rent a truck, which is what I set out to do.

Eugene L. on 8/29/2016
Rating: 3 out of 5 stars

The truck had bad tires and brakes. Needs shocks

Abdelaziz H. on 8/29/2016
Rating: 4 out of 5 stars

Good job

Elizabeth H. on 8/29/2016
Rating: 3 out of 5 stars

I know there are lots of changes going on at this location, and I do still prefer the customer service overall here then other places I have been, but if possible look into a speedy check in area possibly for those, like me who register and sign in online before picking up to make it faster for those like me who need to pick up quickly and get out. Many times, people walk in on street and it is a long process for them, while all I have to do is show my id and pay. Just a possible future suggestion to look into, because sometimes I don't really have 30 mins to wait to get my vehicle. It might encourage others to rsvp online, and then fill out the form that is suggests one to do. It saves loads of time. Thanks!

Jennifer G. on 8/28/2016
Rating: 3 out of 5 stars

I did not catch her name, but the employee who waited on me was really helpful, friendly, polite and quick. Definitely the nicest person I've ever dealt with at UHaul.

Andrea H. on 8/28/2016
Rating: 3 out of 5 stars

This location was extremely busy when we tried to return the equipment on a Saturday Afternoon. We couldn't even pull into the lot due to the backlog of trucks needing checked. Went into the office to try to figure out where we should park the truck. It was cluttered and there were about 5 people waiting in line ahead of me. Went back out and a nice man checking trucks was able to pull one forward so we could get in the lot.

JOSHUA E. on 8/27/2016
Rating: 4 out of 5 stars

Super helpful and friendly staff!

Byron W. on 8/24/2016
Rating: 4 out of 5 stars

More counter personnel during peak times. Students returning to school. DUD!! Spare keys for vehicles for back-up at office

rachel b. on 8/24/2016
Rating: 3 out of 5 stars

I needed the truck for an out of town move 3 hours away so I had to take a package deal that cost almost $250.00 and I was told if I returned the truck a day early then I should receive a day credit which was at $40.00 a day. Well when I returned the truck I was informed that U-Haul don't return money on the package deal that I had to pay for. I called the establishment that I rented the truck from, using the phone of the establishment that I returned the truck and was placed on hold for a total of over 30 minutes. Whereafter a woman finally clicked in, who coincidentally sounds like the woman that assisted me and she proceeded to tell me that I should not have been told that and the agent that told me this was off that day. I felt scammed and cheated out of a day that I have to cover in case U-Haul equipment breaks down on me but it should be like a deposit because I know that $#!7* happens. However, it was a Smooth move and I was able to return the equipment in less than 24 hours with more gas in it than when I received it and was charged almost $250.00. Well this was my last go around with your company because I feel like this was bad business.

Kim M. on 8/24/2016
Rating: 4 out of 5 stars

I have requested my $25 discount for returning the truck swept and cleaned out. There was a posted sign in the back of the truck stating this. I sent an email three times and never received any response.

John R. on 8/23/2016
Rating: 3 out of 5 stars

rather confusing setup. People working at the counter but not helping customers. Overall the staff are VERY helpful.

Charlie M. on 8/21/2016
Rating: 3 out of 5 stars

I was told on the phone by the lady when reserving the trailer that my 2 5/16" ball would be fine for our 5' x 8' UHaul trailer. She was wrong as it would not fit. So I had to buy a 2" ball from UHaul. The Champaign UHaul staff person helped me by mounting the new 2" ball on my receiver. So 6 hours down the road on I-90/94 at mile marker 068 at 55 mph , the nut on the new 2" ball came off and the ball came off the receiver. With the UHaul trailer wobbling back and forth being held on only by the two chains at 55 mph, we were able to get stopped on the inside shoulder of the road with traffic flying past us. After we got stopped on the inside road shoulder, the UHaul trailer hitch had gotten wedged under my Toyota Tacoma's rear tailpipe and frame, bending in my truck's rear fender. We left the trailer on the interstate with our daughter watching over it while we drive a 60 mile round trip to purchase s second 2" ball.

aaron m. on 8/21/2016
Rating: 3 out of 5 stars

I felt it took a little to much time to wait for someone to check in the truck I waited 15 min outside before I went in to get someone. They had no customers inside when I went in.

david w. on 8/21/2016
Rating: 4 out of 5 stars

Staff was great--friendly, efficient. This was true when I was on the phone, picking up the truck, and when I returned it--all staff members!!

Alexander C. on 8/20/2016
Rating: 3 out of 5 stars

Speed things up. The location definitely seemed understaffed which definitely slowed things down.

Helen B. on 8/20/2016
Rating: 3 out of 5 stars

Parking lot too small.....jammed packed..not enough help

Robert D. on 8/19/2016
Rating: 2 out of 5 stars

Despite reserving hand truck and 2 dozen moving pads when set up rental, neither were available when I picked up vehicle. Vehicle itself was fine.

John H. on 8/19/2016
Rating: 5 out of 5 stars

Had to drive 35 minutes to pick up the trailer when there are at least 2 dealers 10-15 minutes or less from my house. Need to take customer's preferences much more seriously.

Carrie E. on 8/18/2016
Rating: 5 out of 5 stars

Our agent was great. The truck was handy and easy to drive (esp. since we don't own a truck of our own and never drive one!). We would highly recommend using the Uhaul pickups for small moves, like moving a kid into a dorm. It was super!

Joseph C. on 8/18/2016
Rating: 4 out of 5 stars

I had to wait 45 min in line to check in to pick up the truck. The ladies were working like beavers to wait on everyone, but there was only one person to check in customers for rentals. More staff is needed not telling the overworked folks there to work harder. They did a great job! They deserve many accolades for their work under trying conditions. There just wasn't enough great staff to go around.

James D. on 8/17/2016
Rating: 5 out of 5 stars

Excellent experience renting a van. No hassles. I did the pre-check-in, which probably sped things up a little, but I have a feeling that the people at this store would've made the rental easy no matter whether you did the pre-check-in or not.

karen c. on 8/17/2016
Rating: 4 out of 5 stars

Customer service was very good - they were willing to work with us if we decided to upgrade at the time of pickup of our rental.

Ylljam G. on 8/17/2016
Rating: 2 out of 5 stars

Do not charge for the fuel 4 dollars per gallon but as same as is on other gas station