Homeless people asking for money all around the area. The location did not give me the padlock code for the truck and made me waste time, money, and fuel that ultimately costed more on my rental than was expected. I had arrived at my location to pick up furniture was unable to do so and had to go 30 minutes back and spend 45 minutes on the phone with support to allow me to be able to open the cargo bay of the truck.
Devin M
Hop In
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Charlotte, NC 28262
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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tudorel MAgent kept me waiting for a long time, even I was waiting on lane like other customers, he skipped me and kept me waiting on side.
Xue SThis is a gas station location. It took a very long time to get through the process. If I had time to go to another location, I'd have cancelled my order. When I walked into the gas station, the attendant on duty told me there were no uhauls available for rent yet there were 6 trucks outside. I showed him my online order confirmation. He contacted someone on the phone, I assume the manager and/or owner. When he hang up he told me to come back after half an hour. I didn't have the luxury of that kind of time..... Overall, it was a nightmare to get through the process but I pressed on.
Wanjiru MThe truck was dirty when I picked it up
Troy M