A call was put in explaining why the location was POOR and I wouldn't recommend to a friend. They display offensive language in and vulgar humor in posters in the front office. The place was filthy also with trash cans running overflowing.
JOHN D
Southern Wholesale
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Charlotte, NC 28217
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Customer Reviews
- 3.0 Average Customer Rating
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The van smelled horrible and the rental office was filled with cigarette smoke. Terrible customer experience. Or reflection on U-Haul.
GLENN WAs a non-smoker, I was having trouble breathing at the pickup site. My wife who is asthmatic, had to go outside.
RICHARD OTerrible experience from the office that smelled like a bar to the man working the counter. He just barked at me. “Name” “License” and so on, finally shoving a set of keys and blankets at me. “I don’t have dollies so I took them off your charges” was the finale as if I should be eternally grateful. I had ordered a few dollies just in case the movers didn’t have any or needed an extra. This is info I really needed to know beforehand.
RODERICK AMuy Satisfecho.
LUCKNER J