Great customer service!!! I will be back to rent!!!
IRWIN C
Southern Wholesale
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Charlotte, NC 28217
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Always professional, efficient and friendly! No improvement needed, seriously. A wonderful experience thanks to a great company!
MARILYN PAbove average customer service (in my single experience) and cleanliness of truck. Even though the truck was 92K+ miles it was VERY clean and appeared cosmetically new. It behaved perfectly for the trip and was surprising comfortable for a 16-hour drive over 2 days. Below average for 'store' at this location. Basically, come here to pick up a truck. This location is very limited for anything else relating to supplies. There was no overview on knowing your capabilities of driving a U-Haul truck given and no overview of the features of the truck. I ran into a minor 'learning' issue when I couldn't figure out if the lights were on (or how to turn them on) when it was getting dark out. Hint: lights are not automatic.
DONALD RMake sure that the ball is connected NOT upside down before attaching the trailer!
BAILEY LThe place was closed. The facility on the outside was not clean and it was nearly impossible to find the drop box for the keys. It was a total disaster. Brittany did walk me through it but had I been returning after dark I would have been terrified.
FRANK M