The clerk did not interact with information or instructions. He had us returning our rental to a location 1 hour away and not the one that I had chosen that 20 minutes away. The gentleman that was at my chosen location West Lorne was awesome and informative.
Elizabeth G
Super Convenience
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Chelmsford, ON P0M1L0
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Customer Reviews
- 3.5 Average Customer Rating
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The attendant was absolutely no help. He had no idea what size of ball was required and we were left to shovel the trailer out of the snow by ourselves. Next time we will go to a different location.
Elaine LThe parking lot being very slippery should be addressed and sanded appropriately for our winters. My husband slipped, fell and hurt himself two times in the parking lot, once when picking up the truck and again after dropping it off. He luckily just missed hitting his head both times. It would've been a 5 star review otherwise.
Amanda FSmall tight parking lot, no spotter to back in off road tight to building
KAYDEN SNot much to improve really, but equipment "inventory" is only what has been recently dropped off. If the store is busy with customers, it could take a while to get processed and on the road.
L C