I explained to the store manager that I wanted to return the trailer I rented and he ensured that his U-Haul person would check it in. Three days later I received a call saying my trailer was a day late. I explained to the young lady that I returned it to the location in Chester and she still charged me for having the trailer an extra 3 days. Horrible experience I would never use U-Haul again.
WILLIAM C
Jjs Qt @ Enon
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Chester, VA 23836
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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very remote location, Hybrid dispatch not really user-friendly for inexperienced AI/ mobile device user. Store representative somewhat reluctant to assistance when lock box malfunction.
Phillip CVery nice
ERIC B