I was yelled at this place to pick up the rental truck. It was very unpleasant and unprofessional. I definitely would not pick the third party location for rental truck pick up for the future.
Akiko A
TD Auto Repair & Services
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Sunnyvale, CA 94087
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- 2.5 Average Customer Rating
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How U-Haul Reviews WorkThe TD workers were very accommodating, the 'office' was hot and cramped......while the entire pick up 'experience' - 105 minute phone call in 94F heat - was AWFUL.
Ernest RWhole area is filled with vacant/junk cars around and didn’t feel like an inviting area. Otherwise got what I need
Bhargava RTruck was dirty, parked inconveniently and felt sluggish to drive.
AZAMAT IThe app did not work and it took me an extra 2hrs to pickup this uhaul. Completely ruined the entire rental experience and moving plans. No, this was not user error or my phones issue this was a back end issue with the uhaul app. Had to call 4 different times to finally get someone on the phone who could reset things and get my pickup to come through. Woman at storage also told me what a nightmare the app has been for people lately. Fix this shit and please i will be requesting a refund
William E