Prompt service, friendly, no complaints at all. Thank you!
Sherry L
R&O Services
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cheyenne, WY 82001
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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They were closed. But it was a Saturday. Exterior was clean and maintained, key drop box was working fine
Timothy MThey are extremely nice and patient when helping over the phone. First time I rented a UHaul and will definitely go there again if needed.
DIA UWe would like to give Rhonda a 10 Star rating for her exceptional customer service in working with us to get our local move completed using the correct size truck and going over all the details regarding our Rental. Thank you Rhonda!!!
MARTHA KI use U-Haul when I need to move something. I've used their trucks and trailers. U-Haul is organised, and the equipment is excellent. But, this rental experience was a minor disappointment. I requested a rental truck for pickup in Laramie, Wyoming. The equipment might not have been available in Laramie, so I was given a pickup location in Cheyenne, Wyoming. The pickup location appeared to be a sizable U-Haul dealer with lots of equipment. But, the location had short operating hours and would not be open at my pickup time of 2:00 PM. This is not normally a problem because U-Haul has "after hours" pickup procedures. When we arrived at the pickup location, it did have lots of equipment, but there was no sign of equipment prepared for us. I called the national U-Haul phone number and was given a different location. The new location was closed for lunch. I called the local number. and the attendant returned to handle my business. The attendant was not aware of my needs, and she only was prepared to treat me as a regular walk in customer. She did her best, and got us the equipment we needed. The rest of the process went without issue. The equipment was clean, nearly new and worked well. The return process at the destination was simple. The attendant at the return location was ready. She knew me immediately from the truck ID as I drove in. I was out in less than 5 minutes. I like U-Haul, and we will continue to rent from them in the future.
WILLIAM S