I was quoted a certain price for a 48 hour rental Friday-Sunday at 121. Dollars. When I arrived in site the quote was for Sunday- Tuesday. For a 20' truck. Ended up only getting a 15' truck instead of 29.99 per day they wanted to charge me 39.99 per day. Plus 100 dollar deposit plus 1.09 per mile instead of . 89 cents per mile. I have never had this many issues in the past. Now they want me to pay an additional 28.62 and yet not offer any explanation for the additional expenses. I paid 120 on site in cash replaced the gas. I was billed 132 and some change so that should mean I only owe 12 dollars and some change. Please recheck numbers and let me know what the additional charge is for. Thank you.
NORMA K
R&O Services
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cheyenne, WY 82001
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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We turned in using our app and loaded pics on app due to no one at this location they were not avail. Went with ease
debra aMake sure the individual working can get the prices right and not mess everything up and overcharge and keep customers waiting. And maybe you should get rid of some of your older trucks that don't run and drive as well
Lucas CEverything was good
LAWRENCE MRhonda was great to work with. Excellent service in every way. The trailer worked perfectly and I will plan to use UHAUL again when the need arises. Best wishes, BK
Brent B