When I returned the truck in Cheyenne Wyoming the lady there didn't check me in right away on a computer like a normal U-Haul check in. About half hour later I got a email bill with a $30 fuel charge because she said it wasn't where it should be on the fuel gauge. I filled it to the same spot on the gas gauge as when I picked it up in Benson Arizona. There was a smudge on the plastic lens right where the gas gauge shows the amount and it made it look like there's less. I had to look underneath the smudge to see the actual amount on the gauge. I don't think that's fair. In general it was a very poor experience with U-Haul.
Harry S
R&O Services
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cheyenne, WY 82001
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How U-Haul Reviews WorkRhonda helped get my car off the dolly and then backed the dolly into a tight spot for me. She allowed me to leave my car on her lot while I went and unloaded the truck. Many Thanks!
Penny BVery friendly and helpful!
Danelle RRhonda went above and beyond for me. It was a great experience and I will definitely recommend this location to anyone for their U-Haul needs
Jarred BRonda… UHaul, you have an excellent representative in Ronda at R&O UHAUL rentals in Lincolnway, Cheyenne WY. I have never had more pleasant experiences with someone who works with the public and manages to fulfill what they need for moving from place to place. Courteous to her customers. Pleasant to schedule moving needs. Very thorough & efficient. Thank you, Ronda, for making this move a smooth success. UHaul, you’re lucky to have her.
Donna L