Fees were placed on the final receipt that were not discussed. The facility was not available at my check in time.
MARCUS W
Devon Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Chicago, IL 60616
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Customer Reviews
- 3.0 Average Customer Rating
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Took me to multiple pickup locations. Was a disaster. I’ll never use U-Haul again
BRIAN CYou can instruct your associates not to lie to customers as I was lied to about the cost of keeping the truck an extra day your customer service is abysmal and I intend to tell every single person I ever meet to never ever ever ever ever ever ever ever use u haul because you are dishonest and have horrible practices using U-Haul has c ost me about $200 more than I would have spent had I gone with a different company totally disappointed
TRACY JWe reserved for 12pm, which was the location’s lunch hour. As a result, we waited an hour to pick up our truck. I wish the location either contacted us ahead of time to let us know they’d be out and to reschedule or did not allow scheduling during their lunch hour at all.
Alexander NOur additional items (blankets, dollys) were not in the truck. Super disappointing.
JESSICA C