First time drop off was smooth
John C
Devon Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Chicago, IL 60616
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The guy at the counter was truly excellent.
Thomas KMy contract had me dropping at Grand Shell (505 N Ashland), where I'd have to use the app since they had not attendants. I did NOT want to add another app to my phone for a one-time usage. I called UHaul Central and after a LONG wait time I was directed to another UHaul facility (641 N Ashland). I was about to leave when a staff manager told me they have been telling UHaul NOT to send 15" trucks to their facility for drop off as they don't have the space. I had to get back on the phone, AGAIN, and AGAIN have a LONG wait until I spoke with someone who directed me to Devon Self Storage - but AFTER she called them first to make sure an attendant was available AND that they'd accept a 15' truck. Other than a LOT of run around at the end of my rental, UHaul was amazingly great to work with. All the phone staff were always professional, helpful and caring.
Robert YFees were placed on the final receipt that were not discussed. The facility was not available at my check in time.
MARCUS WTook me to multiple pickup locations. Was a disaster. I’ll never use U-Haul again
BRIAN C