Moving Truck Rental in Chicago, IL at U-Haul Moving & Storage of Brighton Park

1753 reviews

3401 W 47th St   Chicago, IL 60632

(773) 376-0478

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(773) 376-0478

3401 W 47th St
Chicago, IL 60632

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • 24 hour customer return
Truck Rentals

One-Way and In-Town Local Rentals in Chicago, IL 60632

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Customer Reviews

Average Customer Rating

1753 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
5.0

Excellent price and a great service. Thanks for being nice with costumers.

JUAN R. 
Rating:
3.0

the truck was damaged ,over all bad trip!

WILLIAM C. 
Rating:
2.0

I left a couch in the van and never got it back. I got charged a day extra for less than one hour overtime. I got a penalty and $20.00 for the staff member entering ion my inform in the system. I got hosed on this rental and the service was stupid and bad

BRIAN K. 
Rating:
5.0

No nonsense transaction. Staff was courteous and professional. Trailer was in great condition. U-Haul is always the way to go.

Darrell P. 
Rating:
3.0

The truck that I received had a problem accelerating. Also, it made a weird grinding noise in the rear of the vehicle while driving.

Shawn E. 
Rating:
4.0

The online process when you pickup/drop off is horrible but I was able to go inside.

SABRINA L. 
Rating:
1.0

The representative Marisol Garcia was very rude. It was 15 minutes til closing and she did not want to take a return truck back. After telling her that other agents have taken returns at that time she started my return process. But she had a nasty attitude, she decided to take forever. After asking multiple times how much longer( because this was my 3rd car rental this year from here and knew the process), with an attitude she said I'll take as long as I want. This rep needs to be fired because her customer service skills are horrible.

CESAR A. 
Rating:
5.0

Monica was amazing. She was very professional also did a incredible job explaining and answering my questions! Shout out to Monica

JOSE C. 
Rating:
1.0

Terrible overall experience

Anthony S. 
Rating:
2.0

Sliding in sneaky fees that I have to pay. Very shady business practices. Would not do business again

DANIEL E. 
Rating:
1.0

Charged for 2 days when rental was less than 24 hours. Ridiculous. Will never again rent with U-Haul.

VICTORIA Z. 
Rating:
2.0

We had a very intense snowstorm in Chicago the night before my return date. I was unable to return the trailer until my vehicle was able to make it out of the snow and safely drive in the streets. The entire city was practically on hold for 2-3 days due to reduced staffing in our Streets and Sanitation Department. However, I was charged for 3 days with no consideration for waiving any fees or having compassion towards the situation. Even in my attempt to drop off the trailer the night before my return date, and before the storm picked up very bad, I couldn't get into the lot because it was not salted or plowed. I had to return home. I explained my situation to the manager and staff to no avail. I'm very weary about u-haul right now. I've never had an experience this bad and I've been renting U-hauls for over 10 years.

Najee Zaid S. 
Rating:
5.0

Good ppl here

CALVIN D. 
Rating:
5.0

Nothing at this time. Thanks, another satisfied customer

Anna H. 
Rating:
4.0

not knowing the location, and being in the city...to know the facility is in a warehouse looking building, and that parking was across the street would be helpful, as coming from the west it is not as readily noticed.

DENISE F. 
Rating:
1.0

Customer service is terrible the assistant manager hung up on me and wouldn't answer when I called back

Darien C. 
Rating:
1.0

Be truthful to your customers

ALICIA D. 
Rating:
3.0

there was dried up food inside cab, and paperwork from last driver, a sox, and candy wrapper in glove compartment

RUDOLPH S. 
Rating:
1.0

The older gentlemen whom was attending the register next to the young lady assisting me was extremely rude and kept commenting on our conversation. He refused to rent me a truck unless I would “provide them with a number to call and verify who I was”? Which has never in the 10 years I have been a customer of the same location occurred. I give a back up number which is on every invoice I've ever gotten but they claim they needed to speak with someone. I felt harassed and let down by the customer service at location the day of my rental. The team did not even pull the truck out of spot to assure cleanliness or to assure the equipment I ordered was in truck. Cab of truck contained garbage in a Burger King bad a smashed can and some balled up pieces of paper. When I asked the man for his name he refused to give it to me, he simply pulled a name tag off the counter next to him and pointed at it. I have no way of knowing what it said as I did not have my glasses with me. Had it been properly placed on his chest like it should have I could've got a glimpse of it when I was closer to the counter.

ANDRES I. 
Rating:
5.0

None

TERESA D. 
Rating:
5.0

Make sure vehicle is clean in side out.

TYRONE H. 
Rating:
4.0

Extend hours for customers to use their lockers

Lisa V. 
Rating:
5.0

Excelente Service.

EDGAR G. 
Rating:
5.0

Very professional & Nice no improvement needed

James B. 
Rating:
5.0

Perfect, perfect, perfect, perfect customer service, go out your way just to deal with these people very worth it

Aaron T. 
No reviews have been submitted for this location.

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