The truck was clean, but it needs wheel balancing (heavy shake at 40-50 mph), and there was very loud wind noise coming from the driver door so you could barely hear the radio. Regarding location, you had to snake through a narrow alley to find the trucks, it was not obvious and it was not mentioned in the reservation or website.
Mark P
J&H Designs Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Chicago, IL 60645
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Customer Reviews
- 3.5 Average Customer Rating
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By far the worst Uhaul experience I’ve had
Althea AThe initial drop off was for a much more conveient location, and our contract had the Broadway address. The switch was emailed to us. When calling the phone number listed for this J&H location, the person answering stated they had nothing to do with Uhaul, but feel free to bring the truck and "drop it like its hot". This was a less than reassurring experience.
JOHN FVery hard to park in that alley at night -alley is narrow and wired way to enter
DACIAN GUser friendly return
STERLING B