Trevor was very helpful during drop-off. I have no clue when or how the truck was damaged, but I’m grateful he spotted it on arrival instead of getting a frustrating email days later. There was a brief scare when we didn’t know where the truck was parked because there are two lots. Might help to add photos of the parking spot for pickup.
Hannah J
GSpang Trucking
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Chicago, IL 60626
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Locations were great. My biggest issue is the mileage allotment. I was only allowed 140 miles for this rental. I deviated from the direct, non-toll route no more than 10 miles. I turned it in at 140.3 miles and was charged for 0.3 miles! That was upsetting. There needs to be more "padding" in the mileage allowed, particularly when trying to move from an urban center with lots of different routes with traffic.
Michael SEverything was great.
Kay HNothing. You were so helpful, even offering me a place to park the truck before it was supposed to be turned in. Overall a great experience.
Peter SThe owner was incredibly helpful!
Jody B