Great service
April Z
Country Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Chino Hills, CA 91709
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I was initially inconvenienced by the need to pick up the truck at a different facility, which added an extra 35 miles to my trip. The $29 daily rental fee is misleading, as the company profits more from the miles than just the truck rental. They also dislike when customers drop off at different locations. The truck’s cabin had a musty smell, and it appeared that it had only been lightly wiped down. Furthermore, the gas tank was left empty when we picked it up. I suggest filling these trucks up because most people who are moving simply want to start their journey without having to find a gas station first. The lock mechanism needs to be easier to open; it took four attempts before we finally managed to unlock it. The drop-off process was also lengthy, with multiple pictures taken instead of just one of the odometer reading, followed by acknowledging the truck’s condition and dropping the keys off in the after-hours bin. It would be beneficial to simplify the process.
ismael fOperator/Individual helped with the store self service app. Truck was ready.
Michelle LOpen later than most locations. Friendly, great costumer service.
Sandra Rvery good experience people were nice and truck was ready when promised
steave m