U-Haul Moving & Storage at Gilbert Ave

U-Haul Moving & Storage at Gilbert Ave

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Address

2320 Gilbert Ave
Cincinnati, OH 45206

(513) 861-2800

(S Of Mcmillan St)
Driving directions

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

Moving Truck Rental in Cincinnati, OH at U-Haul Moving & Storage at Gilbert Ave

Moving to or from Cincinnati, OH, 45206? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Gilbert Ave. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Cincinnati, OH will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Gilbert Ave

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Cincinnati, OH.

Cargo vans and pickup truck rentals in Cincinnati, OH

U-Haul cargo van rentals and pickup trucks in Cincinnati, OH are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Cincinnati, OH, 45206. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Cincinnati, OH, reserve a van for your moving needs from U-Haul Moving & Storage at Gilbert Ave!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

Mary T. on 9/21/2016
Rating: 3 out of 5 stars

We reserved a truck and dolly. they had no dollies.

Curt C. on 9/20/2016
Rating: 2 out of 5 stars

Took over an hour to pick up trailer with a reservation. One person working at desk for most of that time with customers waiting.

Carmen C. on 9/19/2016
Rating: 1 out of 5 stars

no parking... uhaul was not done proper....

Heidi O. on 9/19/2016
Rating: 1 out of 5 stars

This store is located in a very bad area. I was verbally assaulted in the parking lot by another customer. The store charged me 180 extra miles (I only went 34). Management spends their time hunting down supplies (only one pair of scissors in the store and no staples) instead of helping customers. Just all in all, a terrible terrible experience.

Rakhitha A. on 9/11/2016
Rating: 1 out of 5 stars

I just hate the reservation system. The worst online reservation system.

JAMES C. on 9/8/2016
Rating: 4 out of 5 stars

not a bad location, the service was not bad.

Kecia H. on 9/7/2016
Rating: 2 out of 5 stars

Equipment was raggidy and paid for a dolly in store and didn't recieve it.

adam c. on 9/7/2016
Rating: 1 out of 5 stars

The guy that rented me the unit was awful. Took longer than it should've to get the unit and be on our way.

Kanishk T. on 9/6/2016
Rating: 1 out of 5 stars

The U-Haul at this location is full of cheaters. They don't have any work ethics. I trusted the guy at the desk, but he cheated me with mile readings. After renting out a truck, I have already met two more customers who have also been cheated. HIGHLY DISAPPOINTED.

William G. on 9/6/2016
Rating: 4 out of 5 stars

Friendly and fast

scott g. on 9/5/2016
Rating: 1 out of 5 stars

Truck was janky, sounded like a rolling junk yard. Service was poor Didn't get the equipment that I was promised then he tried to jack up the mileage rate.

Robert T. on 9/4/2016
Rating: 3 out of 5 stars

Change roters on the trucks mine had terrible brakes

Lilli H. on 9/4/2016
Rating: 3 out of 5 stars

When I arrived to return, it was a little after 7. The crew was finishing checking in another truck. I had a member as if I was checking in, I replied yes and he said he's be right with me. I waiting 10 minutes until I saw the place had been closed and same employee driving past me in his personal car. There was another customer with me who pointed it out to me they were closed, and was just as frustrated.

neile m. on 9/4/2016
Rating: 1 out of 5 stars

When I arrived the truck I had rented need a new battery. In the process of waiting for them to change battery another truck was returned. Do to poor communication they gave that truck to the people 2 reservations behind me. Then they lost the keys to the truck I was supposed to get. Ended up giving me a bigger truck which was fine but made everything more difficult like parking and navigating. My reservation was for 4:00pm didn't leave the Uhaul store till 4:55. But the employees were very very nice, just extremely disorganized.

Derek B. on 9/4/2016
Rating: 4 out of 5 stars

Trucks were backed up in drop off zone; suspect busy day. Better drop off staging area?

Sumit G. on 9/4/2016
Rating: 4 out of 5 stars

The scheduling call did not happen and I had to call Uhaul to get my pick up schedule. They changed my location and also the truck, which was really upsetting

Betty w. on 9/3/2016
Rating: 1 out of 5 stars

Poor service

james a. on 9/3/2016
Rating: 1 out of 5 stars

This was the worst experience in customer service I have ever received. I waited 45 minutes to get helped with my reservation and did not get out the door for another 15 minutes after that. I was not offered any apologies or sympathies. Service was slow and incompetent and inconsiderate. I will never use this service again.

Sarah M. on 9/3/2016
Rating: 2 out of 5 stars

I was charged for a dolly despite not receiving it and reporting it 3 separate times.

julie w. on 9/3/2016
Rating: 5 out of 5 stars

Needs no improvements

Rakhitha A. on 9/2/2016
Rating: 3 out of 5 stars

Online booking syatem is the worst system that I have experienced in my life. Every phone number in Cincinnati area goes to the same calling center and have huge waiting time. If I make a booking apart from Gilbert ave location. I will end up with getting more that 5 miles away location that I preferred. I don’t won't to pay extra gas and mileage fee for the location uhal assigned me. Ultimately I was end up with going to Gilbert location and make the reservation at the counter. I had to stop my all other work and walkin to the store to do the reservation. Could you please go back to your old reservation system which is more convenient to the customers who want to make online reservations?

John H. on 9/1/2016
Rating: 1 out of 5 stars

"Post what you want. We're like Walmart. People need us." -- Gary Smith Jr., General Manager, U-Haul on Gilbert Ave. Waited in line for 15 minutes before helped. Dude couldn't find my key for about five minutes, then when some other customer threw him his keys and walk out, he proceeded to check him out for five minutes and then restart my paperwork. Finally got the van, 2 gallons short. CHECK YOUR FUEL BEFORE YOU LEAVE. Engine shut off on Columbia Parkway. Coasted to a stop at a very dangerous position. Engine turned on after a couple minutes, then shut off on the highway again, luckily coasted to a parking lot. Called roadside assistance. Waited on hold for 20 minutes. They wanted to send a tow truck from an hour away to pick me up, bring me to a uhaul an hour away, where I would get a 14' truck (the only thing available in the city). I said no thanks, and we agreed I would leave my keys in the van and get picked up by my friend. 2 days, 4 calls and two hours on the phone later I am told that my van hasn't been checked in, and I cannot get a refund. After I snap, they tell me that they do have my records, and that a manager should call me within 72 hours. Manager never calls. I walk into the shop, and explain to Mr. Smith Jr. what happened. Mr. Smith Jr. tells me he gave me a refund. I said I wanted a free van rental, or $50 that the website promises (when they do not have your van ready when requested). Mr. Smith Jr. said no, he couldn't do that. I asked why, and Mr. Smith Jr. said that's not how it works. I told Mr. Smith Jr. that I was going to post a very bad review on every website I could find, and it would probably hurt him more in business than the $50. Mr. Smith Jr. said he didn't care, to post what I want, because they're like Wal-Mart, and people have to use them.

Maureen S. on 9/1/2016
Rating: 4 out of 5 stars

Service was quick and efficient - keep up the good work.

Tia W. on 9/1/2016
Rating: 4 out of 5 stars

Just make sure what ever truck a customer reserved is the truck they get when they come to get it. because that's the issue I had but they still have me a truck that I still benefited from so it was great!?? anyway thanks u haul!

Michael M. on 9/1/2016
Rating: 3 out of 5 stars

We dropped off the truck the night before and left the keys in the drop box to make sure we would get it back before the 7:20am return the next day. They did not get the truck checked in until after 8am. the next day( not our fault). They charged us for an extra days rental because of that.