The customer service was terrible un professional an disrespectful I really want to talk to someone about my issue an experience with this location
Moving Truck Rental in Cincinnati, OH at U-Haul Moving & Storage of Walnut Hills
Moving to or from Cincinnati, OH 45206? Get FREE truck rental rate quotes at U-Haul Moving & Storage of Walnut Hills.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of Walnut Hills
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Cincinnati, OH.
Cargo vans and pickup truck rentals in Cincinnati, OH
U-Haul cargo van rentals and pickup trucks in Cincinnati, OH are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Cincinnati, OH 45206. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
I think y'all doing a great job.
Exactly what I needed to complete my move - THEY ARE THE BEST!
There was a miscommunication between me, the employee helping me, and the corporate representative who I was speaking to on the phone. I rented a trailer and the employee forgot to tell me about the special procedures for dropping off after-hours. I called the location and they told me they wouldn't be able to refund the fee, and that I could call corporate. I called corporate and the representative was talking to the GM and communicating back with me, essentially told me that there was nothing that could be done. I asked repeatedly to speak with the GM directly and was transferred to another customer support rep. Eventually I was instructed to file a complaint, so I did. Lisa, the General Manager got in touch with me this morning and explained that the employee who was helping me was very new, explaining the fact that he forgot to mention the after-hours procedures. She refunded the fee that was charged, which I greatly appreciate. I apologize for the last review, I was very frustrated at that point and felt like I was being stonewalled. Thank you Lisa for taking the time to give me a call and resolve this situation, I will rent from your location the next time I need a trailer, and if there are any issues I'll try to get in touch with you directly first.
New/Better employee and management. Customer service was terrible.
Poor customer service bad attitude
Better customer service, manager Lisa was extremely rude when I called to verify charges.
The folks working there were great and very helpful.
I pulled truck up to location in lot and signed said to wait with truck and someone would be coming to check out. Note there were no other people there but me - it was about 4:10PM on a Sunday. One of the employees came out and saw me there and didn't say anything and kept walking. After waiting for about 10 mins I went into office. Told employee behind desk that I was dropping off truck - she asked me for the keys and then said okay you are good to go. Although that was quick I would have appreciated if I didn't have to wait around.
I was offered free storage which was very helpful and I used. I wish this state had the discount for students.
U-Haul Cincinnati , OH (Walnut Hills on Gilbert Ave) made my equipment return easy. Thanks
see my entire comments above.
Queena from this location was great. Give her 7-9 raises and a half-birthday bonus
The gentleman's name that checked us in was Major. He was wonderful. He was knowledgeable, kind and very efficient. Overall experience was great!
This was a great experience! The staff was friendly and helpful and knowledgeable! Thank you!
I was over charged for the rental of a truck that started at 19.95, and ended up paying 101.00 dollars. I registered over the phone and specifically said I DID NOT WANT OR NEED A DOLLY AND OR TGE MOVING CLOTH. THEY ADDED IT ANYWAY. I ENDED UP BEING CHARGED FOR 40 MILES IF TRAVELING. THAT DIDNT HAPPEN! I WAA RIPPED OFF AND TOO TIRED EXHAUSTED TO DEAL WITH IT. THE EXPERIENCE WAS HORRIBLE! 100.00 FOR FOUR HOURS!! NOT OKAY! I WILL BE CONTACTING UHAUL TODAY!!
Lisa was great to work with. The whole team was friendly and they got me in and out quick. On moving days the last thing you want to do is spend two hours at the rental shop! I was in and out in less than 20 minutes. They were all great and I will definitely use them again
I was impressed by the new condition and cleanliness of the truck. It was my first time renting and the process was straightforward online - could do most everything ahead of time. Return was easy. Michelle was friendly and helpful on the phone when I had questions prior to renting. I was disappointed at the cost per mile, but I was going quite a distance and had no other choice. Great overall experience. Thanks!
I rent vans often and this is the only place I go. They are fantastic.
The process took longer than it should have. Many unmasked employees. The woman who checked us out (who wore her mask below her nose) charged us for a sleeve of large boxes, we asked for and had the Uhaul worker (Who wore his properly) load for us one sleeve of Medium and one Small. So we were overcharged and of course did not notice this until we arrived at the return facility and looked at the receipt to return 15 medium boxes. So we were ripped off for a sleeve of large boxes. The woman who checked us out also wanted a man's license? My license (PA) and my aunts (VA) were not enough? She asked â€œyou don't have a husband or boyfriend goingâ€? Does a woman require a man to travel and drive? Disgusting. That location was dirty and deceitful. Horrible experience.
i rented my trailer about 5 miles from my house. they had them in stock. receive a phone call from your representative that i have to pick up my trailer 30 minutes away in a bad part of town. .
You get ignored like you are getting the equipment for free. I have to leave without my deposit because they make staying for over an hour for nothing. Worst uhaul location ever!