U-Haul Moving & Storage at Gilbert Ave

U-Haul Moving & Storage at Gilbert Ave

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Address

2320 Gilbert Ave
Cincinnati, OH 45206

(513) 861-2800

(S Of Mcmillan St)
Driving directions

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

Moving Truck Rental in Cincinnati, OH at U-Haul Moving & Storage at Gilbert Ave

Moving to or from Cincinnati, OH, 45206? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Gilbert Ave. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Cincinnati, OH will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Gilbert Ave

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Cincinnati, OH.

Cargo vans and pickup truck rentals in Cincinnati, OH

U-Haul cargo van rentals and pickup trucks in Cincinnati, OH are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Cincinnati, OH, 45206. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Cincinnati, OH, reserve a van for your moving needs from U-Haul Moving & Storage at Gilbert Ave!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

David H. on 8/25/2016
Rating: 5 out of 5 stars

The people who helped me where extra courteous

matt b. on 8/25/2016
Rating: 3 out of 5 stars

Rough area, had to wait in line to drop truck off.

CORNLIA R. on 8/24/2016
Rating: 5 out of 5 stars

Actually,I think they already have a good relations with their customers and really put "Service" in their customer service. They are patient and go through everything to try and make it right for the customer. Having extra trucks in case of emergencies would be good.

Lillian O. on 8/23/2016
Rating: 3 out of 5 stars

hire more employees :)

Bryon S. on 8/22/2016
Rating: 5 out of 5 stars

In and out

Alex R. on 8/22/2016
Rating: 2 out of 5 stars

I reserved a truck weeks ahead of my move, thinking it would make the process easier. However, upon arrival, there was a line to the door and only one employee working. I stood in line for nearly an hour for a reservation I had made ahead of time. However, the manager of the location showed up towards the end of my wait and was very apologetic about the wait, which was very appreciated.

Robert P. on 8/22/2016
Rating: 3 out of 5 stars

The location does not seem to be large enough to handle the traffic. Difficult to get in and out of. The employees were overwhelmed with incoming trucks and trailers, but were still very courteous and helpful.

Steve H. on 8/22/2016
Rating: 3 out of 5 stars

We picked up our equipment on a Sunday morning at 10:00 am. There were 6 people in front of us and it was a 45 minute wait because there was only one employee working. Finally a second employee arrived and we received our truck rental.

Michael C. on 8/21/2016
Rating: 3 out of 5 stars

We tried to do a late night drop off. When we tried to confirm the location of our late night drop off, both online and over the phone we were told we couldn't. After calling 24/7 customer support we finally got a confirmed location to go drop it off. But the location literally wasn't there! Drove around in circles for 20 minutes looking for a drop off that didn't exist. So after that fiasco and waste of gas we had to change our whole schedule for the next day just to get this truck returned. Which we also find out we owe money now because we went over our mileage looking for a drop off that didn't exist. So to improve, don't make your customers look for places that don't exist.

andrew s. on 8/21/2016
Rating: 3 out of 5 stars

There should have been more advice about what auxiliary materials were needed. My wife purchased packing blankets and was surprise to find that the truck already came with some--we didn't need more.

BRUNO F. on 8/21/2016
Rating: 5 out of 5 stars

drop off was smooth. good customer service. i wouldn't change anything.

David G. on 8/21/2016
Rating: 4 out of 5 stars

When I turned the trailer in I let the attendant now that the trailer had an issue when towing it. It would start to sway back and forth at highway speeds.

sarah b. on 8/21/2016
Rating: 4 out of 5 stars

Everything was excellent and I go to this U-haul for any moving needs. I only hesitate to give it 5 stars because there is always a line and wait time to check in or out.

cornlia r. on 8/18/2016
Rating: 3 out of 5 stars

There seemed to be some confusion with trucks checkng in and checking out. I think there should be specific computers for signing in and some for signing out. To speed up things for the customers,if it was on the same charge hard used to hold the reservation, they just let you drop off the keys. Although I appreciated being sped out of there after a long weekend of moving, it made me a little nervous. The staff was MOST courteous which I greatly appreciated and knowledgeable about the trucks and sizes for moving being done. The customer service person to answer phone before they opened was greatly appreciated but I wish she could have done more than just take a message as I lost that truck because I couldn't get there at the scheduled time. Luckily another was available.

Phil A. on 8/16/2016
Rating: 5 out of 5 stars

Fast, friendly and informed. They did a great job.

Rudy R. on 8/16/2016
Rating: 3 out of 5 stars

The office was difficult to locate from the street. many trucks blocked the view of the office. The staff was helpful. The rental process went smoothly.

david j. on 8/15/2016
Rating: 3 out of 5 stars

More staff

MerryBeth M. on 8/15/2016
Rating: 3 out of 5 stars

Customer service was very slow-going. I checked in online prior to arriving and it still took me fifteen to twenty minutes to get everything that I needed. The odometer and the gas gauge were off from the levels that were indicated on the paperwork. This added to the time it took to check out the vehicle. The staff were polite and well-meaning, just very slow in executing tasks. Perhaps some additional workers at this location would help improve operations.

stephanie a. on 8/14/2016
Rating: 1 out of 5 stars

first the guy said the drop off Wes in the back we drove to the other side there was a lady standing at the gate not doing any there were four u- hauls stuck in the steer couldn't get in the lot one guy came out told one lady to pull around he would be back out in a minute never came out I had to get out of my u- haul to direct the other u-hauls in so they could get off the street. The lady said your big u- haul goes on the other side and I said the other guy told me it goes on this side! It was a huge mess and its university of Cincinnati move in week they should be prepared!

John G. on 8/13/2016
Rating: 5 out of 5 stars

personnel were courteous and helpful

joseph S. on 8/13/2016
Rating: 1 out of 5 stars

We tried to return our truck, but the place was understaffed and slow. We waited 25 minutes at the back door. We were told to wait and they would come out in 5 minutes. Nobody came. We walked around the building to find 25 trucks jammed into the parking lot, with no room for anymore. It took 45 minutes to drop off keys. I hope you prepare for college move in weekends better in the future!

Tim K. on 8/13/2016
Rating: 1 out of 5 stars

You could wise-up and come to the realization that July 31st and August 1st might be your busiest days of the year. Maybe budget some more workers on that day instead of just two. And Gary Smith Jr. might want to show up when his personal cell phone is called because people have been waiting for 2 hours to get their UHaul. This was a nightmarish experience overall. I will never, EVER rent from UHaul again.

Rebekah A. on 8/13/2016
Rating: 1 out of 5 stars

Wallet was forgotten in the car and Ricky stole $60 cash. The money was demanded back and he pretended to find the cash out of the vehicle but he pulled it out of his pocket. Only $35 was returned. We had to threaten to call the police.

Chris w. on 8/13/2016
Rating: 5 out of 5 stars

Have no problem with the rental location. However, reservations are a bit sketchy. No one called me to set up location...they just did it for me. I was undecided when I made the reservation on whether or not to do a return or a one way. Return is cheaper. They just set the location for me without ever calling me to discuss it. Not pleased with that. I had to call them only to find that out at 7pm the night before. I did get it changed but wasn't happy I had to wait until 12 hrs before move to actually know what was going to happen. Get better at reservations is my suggestion.

daniel r. on 8/12/2016
Rating: 5 out of 5 stars

Nothing. Staff was fast, friendly & accommodating to my irregular work schedule. Also helped me load & secure my car to trailer