Bonita D on 9/20/2016
Rating:
The contracted people were excellent.
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Bonita D on 9/20/2016
Rating:
The contracted people were excellent.
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Jill G on 9/5/2016
Rating:
Dropping off and storage was a breeze. Getting my Ubox back was a nightmare. Calling and scheduling the drop off was impossible. Then, it was dropped off 6 hours late.
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WARREN R on 9/2/2016
Rating:
Excellent service by the staff.
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HAROLD C on 8/16/2016
Rating:
Staff and manager not very friendly at all
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Susan S on 8/5/2016
Rating:
While the people I spoke with were friendly, I had a lot of trouble getting my ubox dropped off and picked up when I needed it done.
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Emily C on 8/5/2016
Rating:
The staff were unhelpful and kept taking same-day reservations ahead of mine - even though mine had been booked weeks in advance - so I didn`t get a trailer until hours after arriving at the store.
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Jill G on 7/26/2016
Rating:
The whole experience was quick and easy. The people were great, and the one box fit my entire one bedroom apartment.
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JAMES S on 7/20/2016
Rating:
Customer Service needs a pickup.....
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JONATHAN K on 7/15/2016
Rating:
Staff was helpful. Could have had more staff as there was a long line and only one person manning the counter.
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CAROLYN J on 5/6/2016
Rating:
Good
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ELLEN C on 5/3/2016
Rating:
prices quoted are not accurate. Access to facility 24 hours is not true if access card does not work. The lock you are forced to buy does not really fit unit.
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bryan f on 3/29/2016
Rating:
Very helpful staff. Went out of their way to ensure I was properly set up both during the pick up and return process.
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Caroline A on 1/27/2016
Rating:
Smooth except box was broken when delivered. Was charged for an additional month of storage despite having the box back on time. Phoned and email but the reversal has not come through yet.
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GWEN E on 1/10/2016
Rating:
Your two nanagers are outstanding and a great asset to your organization!
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ANNULLA L on 12/28/2015
Rating:
The staff was extremely helpful and accommodating. Thank you!
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RYAN A on 12/6/2015
Rating:
m
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SEAN L on 10/26/2015
Rating:
Grateful for your help.
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MARK D on 10/12/2015
Rating:
Your manager needs to start returning customer`s phone calls and not ignoring them.
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JAMES M on 8/27/2015
Rating:
recent 25% monthly storage fee increase was too much--times are tight and an increase like that runs customers away
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RICKY J on 8/23/2015
Rating:
Your employees are very rude need better customer service traning someone should be at front counter at all times.
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DAVID K on 7/30/2015
Rating:
The manager is extremely compitent and patient
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Scott M on 7/25/2015
Rating:
Great team. They made my move very easy.
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Scott M on 7/9/2015
Rating:
Tonya was great!
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ADAM R on 7/1/2015
Rating:
I`ve been to this u-haul 5 times in one month and there is always a line with at least 6 people and one person at the register. Very slow to make the most simple transaction
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