This was a drop-off pick-up location only. There were hours on the website that said they were "open" until 5pm. We arrive before 5pm and no one was onsite. The app was COMPLETELY confusing with the drop-off process. I had to make 5+ phone calls to multiple U-Haul numbers to get someone that knew what they were doing to close out the reservation. I have serious concerns with ever working with U-Haul again.
JONATHAN C
CC Wraps
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cincinnati, OH 45227
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Not try to charge a full tank of gas when it didn't come with a full tank
Erin SEasy drop off. Great experience.
David ANo personnel to help me. Did self drop off. Location itself had no problems, but I’m extremely frustrated that I was no able to drop off at the location where I signed up to drop off. You guys changes my location without even consulting me. Had to drive an extra 15 minutes and was charged for miles I did not intend to drive.
Samantha RNothing. It was all good 👍🏽
KEITH G