I was charged a fee for after hours when the facility was open and I spoke to someone on the phone. They just said to check out online - the only option was to click Drop Off and all it said was to make sure gas was at right amount and drop keys in drop dox. Nothing more.
Johnnetta C.
Crystal Clear Detail & Rentals Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cincinnati, OH 45227
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The original U-Haul I was given had a dead battery and it was very inconvenient as I was moving out of town. The chat feature on the app was of no help.
Tyler W.Convenient location and nice lot. Great customer service. Keep up the great work!
Matthew R.Had trouble getting the online pickup to work and had to call customer service. Frustrating, since each time we've used the truck share we encountered problems.
Patrick B.Overall the online process is ok. Would be nice to have a more streamlined process for the web site UI. No complaints about equip, price or location
Mark W.