They charged me the gas fee, even though they told me that I wouldn’t have to pay for gas for the short distance I traveled, and brought the truck back before 9:15. I dropped the truck off just before nine, and I have a photo of the back of the truck with a timestamp to prove it, and they still charged me.
ALEXANDER H
Queen City Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cincinnati, OH 45227
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Drop off overcharge issues so be clear about renter's responsibility to notify U-Haul if returning after hours
CAROL PPhone support was excellent
paula dcommunication was an issue. We received very different info from the actual location than we did when we called and got the general line, including drop off instructions and additional fees.
REILLY BAlways a pleasure renting with Queen city storage.
CHRISSIE B