this place does not exist???... it's a parking lot and what seems to be an abandoned building... no one there. and I ended up with an extra charge that wasn't on the receipt.... I had to contact them for it- and then they added an additional charge for 10 gallons gasSiying S.
2nd To None Auto Detail LLC
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Cincinnati, OH 45242
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.5 Average Customer Rating
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Hard to locate due to lack of signage for the business. Had to hook trailer up myself with no help. Also a hard location to enter and exit with a trailer.ADAM M.
Got called before appointment time with a frustrated person that he was waiting up on me. Decided to do online check in and it took 20+ minutes to verify my information. uhaul page requires all these pictures while I am alone in the dark in a not well lit area. Felt unsafe.Brian F.
The location was fine. The equipment was fine. I have always used Uhaul when moving for the last thirty years. But this experience was very, very disappointing. The people at the site were having staffing issues. So they called me and left me a message telling me that I needed to use the online sign-in portal. You are asking for things that are far beyond the scope of what is necessary to do this task with your application process. When as a 51 year old who has spent thousands of dollars with you through the decades. Without ever having a claim or issue. To have to ask my mother and a sister to be character references is crazy. You have my drivers license, my credit card, tracking of my phone and your vehicle. It is that or have you call my employer in terms of required information. Come on. Too far. Someone got confused when calling my sister to vouch for me. Instead they thought she was someone else. So they called out of the blue (I was talking to the rep and hadn't had time to tell her that she would get a call yet) and told her that she had vouched for a Uhaul rental which hadn't been returned and she was now liable. She thought someone was trying to engage in identity theft. I had issues with keys. Which led to another set of issues. Bottom line is that after many years of using your trucks happily whenever I needed them. To the extent that have not shopped other vendors. I will be forced to start looking around at other choices.Andrew M.
We originally had our equipment pick up scheduled with another location, but due to the other location not having our truck size available, we go switched to this location. While the owner of this location was initially helpful, he became impossible to get a hold of once the tow dolly was hooked up to the truck as he had disappeared right after that (he was no longer in the building before we even left the parking lot). We had tried to contact him a few hours later to inform him we were returning the dolly but there was no answer. We left him a message uhaul. He still was no where to be found when the dolly was returned. We tried multiple times the next day to get a hold of him, but no luck. Even after contacting uhaul representatives, they couldn't get a hold of him either (multiple people through uhaul tried). I would not recommend this site to anyone choosing uhaul due to lack of communication from the ownerPaul Z.