Parking was pretty awful, made returning the truck incredibly difficult. Also had a ton of issues during pickup which delayed my move.
Ian R
2nd To None Auto Detail LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cincinnati, OH 45242
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Customer Reviews
- 3.5 Average Customer Rating
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No one was there during the hours they were supposed to be open. Doors were locked and no one answered the phone. Parking was also difficult.
MICAH RFast friendly service
DAVID MIt was well maintained except: The latch mechanism on the door would not close properly and the key didn't seem to fit the lock. This caused the door to open as I was driving. I had someone follow me so I was able to readjust as needed. I had my stuff tied down and there wasn't much so, there were no issues. I was very cold and maybe that made the metal parts not want to fit together but you should have the location check this. I want to make you aware so they don't try to charge me for this issue. This was my first time renting from Uhaul. Other than that it was a pretty smooth experience. Although a bit of a pain on a cold night wanting to quickly get the key and get the heat turned on. Thanks.
justin mWhen booking the return of the truck to the return location I was not made aware that it would be closed. So I was surprised when I arrived that no one was there. I called UHaul and someone helped me through how to lock it up and put keys in lock box.
Keith Y