The ten foot truck that was given to me was covered in snow. Representative did not try to knock snow off windows or tailgate. Representative opened tailgate and pulled out a cover and air mattress then closed tailgate. Truck was not swept out. Truck has low air pressure in right rear tire. The right mirror was broken, it would move the entire drive. I rented an uhaul truck a few days before this truck , that was bigger and further away. Yet somehow this location charged me more money for less miles and a smaller truck. So no I will not recommend this location to anyone.
KEVIN B
Brentwood Spirits
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cincinnati, OH 45231
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Zero customer service,disrespectful
MADETHIE FGreat customer service. Nice truck. Easy check out.
JOEY SMy card was charged for 3 different amounts causing my bank account to be in the negative. I’m extremely frustrated and disappointed!!!!!!
Sasha CI rented a truck twice in the same week. The second time I returned it with refueling. It was on a 4th when I rented and returned it a little under a 4th. I was charged for fuel, which is understandable, yet I was also charged with a $30 dollar fuel charge. What is that for????. I don't know if I would recommend this location. If I do I would tell them about that extra fuel charge. The fuel and fee was more than the rental. I don't have money to give away.
Katherine B