The biggest challenge was to navigate the automated check-in process via the UHaul app. Tanya in Customer Service cleared up my confusion quickly. The other issue is more a "nit". Working the combination lock was a bit difficult began of the where the lock "locks" on the rear door handle combined with the lock's mechanical difficulty. CONCLUSION: I will rent a truck here again.
Donald H
Qwik Pack & Ship
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Clayton, NC 27520
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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This truck needs to be URGENTLY REMOVED FROM SERVICE and the steering fully rebuilt. The wheels were all over the road, especially in a turn.
Bill BI want my money reimbursed especially since I had to make an additional round trip in my own vehicle to get the rest of my items.
Danielle WOriginal truck assigned would not turn on. Thankfully by the time we finished the long process to do the online pick up the facility was open. The person inside was able to swap our truck for a different one. The new vehicle worked but sounded like it was going to break down. The transmission was struggling.
Bryan HThe manager refused to answer any questions. Kept repeating just use the app. We chose the pick up before it was open. Poor choice bc I had to drive back to get the blankets and dolly. They were suppose to be in the truck. Then we have to go back again to return the key bc the key won't fit in the return drop box. They also tried to give me a dolly that didn't roll right. When I asked if I could get one that worked a little better he said I don't know why you think the other ones would be different. Never again.
Nicole W