Gentlemen at this location was excellent but I reserved a trailer at one location and the day before I was told it wasn't available there and had to drive over 20 mins away to pick it up. If it's not available you either shouldn't be able to reserve at that location or Uhaul should pick it up so you can pick up at selected location. I also got a call the day after return that I still had the trailer and I needed to return it. Not only did I return it the same day, I returned it to the location on my reservation. I was told that was the incorrect location, once again I should be able to return to selected location on reservation. I was also informed the trailer was not checked in. Uhaul needs to do better, this was very frustrating.
Andrea S
Superior Car Wash
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cleveland, OH 44103
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Your rates are too high, none of the vehicles had any air conditioning yet you keep charging these high rates. I will be sure to let family and friends know to go to another service provider and will be sure to post said reviews on yelp and google reviews.
Dwayne YThe location served me well. I was comfortable dropping the trailer off. The man was very helpful and directing me to where it should be parked. He was upfront, straightforward and got me on my way very efficiently.
MICHAEL KWonderful service! Attention to detail - friendly and knowledgable ! Highly recommend
ALINA GI completed the online application including pictures of my drivers license. But when I arrived I had to do it all over again. I have a question if I didn't use the miles I said I would will I be reimbursed.
DEBRA E