Customer Reviews for Superior Car Wash
(U-Haul Neighborhood Dealer)

445 reviews

7321 Superior Ave   Cleveland, OH 44103

(216) 912-7078

Location Hours

  • Mon-Fri: 9 am - 7 pm
  • Sat: 9:30 am - 7 pm
  • Sun: 9:30 am - 5:30 pm

Services at this Location:

Contact Us

(216) 912-7078

7321 Superior Ave
Cleveland, OH 44103

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 7 pm
  • Sat: 9:30 am - 7 pm
  • Sun: 9:30 am - 5:30 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
3.0

Your fucking app sucks. Was unable to do remote pick up or drop off and unable to reach customer service.

George M. 
Rating:
5.0

Customer did not leave a comment.

MITTIE J. 
Rating:
1.0

I was unable to get the door open and couldn't use the truck. No other trucks were available at the time. When another truck was available my moving crew was gone. I didn't get a credit or a refund. When I asked to speak to manager I was transferred to customer service. Customer service told me to speak to the manager. Neither never contacted and I was charged anyway and my stuff is still in storage. Very disappointed.

CARE M. 
Rating:
2.0

Customer did not leave a comment.

Christiaan R. 
Rating:
5.0

Customer did not leave a comment.

HELEN S. 
Rating:
5.0

Customer did not leave a comment.

Brian B. 
Rating:
2.0

Customer did not leave a comment.

Olufunmilayo P. 
Rating:
5.0

Customer did not leave a comment.

Vanetta P. 
Rating:
4.0

Customer did not leave a comment.

Richard R. 
Rating:
2.0

Customer did not leave a comment.

Angelia W. 
Rating:
5.0

Customer did not leave a comment.

Sintayehu F. 
Rating:
5.0

The gentleman who checked us in while we returned our truck was helpful, kind, and honestly the best part of our day! He took time to make us feel welcome and we appreciated him after a long, hot move.

KIMBERLEY H. 
Rating:
4.0

If there is going to be a one hour time frame for pick up before the reservation expires on the app then you need to state that clearly!

Brian X. 
Rating:
3.0

Customer did not leave a comment.

Ted D. 
Rating:
5.0

Customer did not leave a comment.

Barry B. 
Rating:
5.0

Keep up the great work

Angela K. 
Rating:
5.0

Customer did not leave a comment.

SANDEEP M. 
Rating:
3.0

Customer did not leave a comment.

Linda O. 
Rating:
3.0

I had enormous trouble getting my truck. The associate at the location was very helpful, but the website would not let me check in. He had to cancel my original rental, make a new request, but then it wouldn't accept a credit card, so I had to leave and get cash so I could make the cash deposit instead. When I finally got my truck, the air bag and engine service lights were on and the interior smelled like cigarettes. I would not recommend Uhaul to others.

SAM M. 
Rating:
5.0

Customer did not leave a comment.

John F. 
Rating:
5.0

The location was clean and the employee was very professional and helpful. We had a good experience with this location and would recommend in the future.

Stephanie W. 
Rating:
5.0

Customer did not leave a comment.

Desiree P. 
Rating:
5.0

Customer did not leave a comment.

sean K. 
Rating:
2.0

This location was sketchy and I didn't feel safe. The building was unclean, unmarked (no U-Haul representation), and disorganized. The software wasn't working properly, so though I confirmed on-line the check-in process took 15-minutes. The attendant said he needed a picture of my drivers license, but didn't have a scanner, so he was using his phone which seemed sketchy to me. To top off the poor experience, there was a drug deal happening in the parking lot.

Geodi H. 
Rating:
1.0

Place over charge, always go on Clark Avenue, they didn't have sent me to this place, RIP OFF

RAED F. 
Rating:
5.0

Customer did not leave a comment.

Meja B. 
Rating:
4.0

Customer did not leave a comment.

Daren D. 
Rating:
5.0

???? The service is great, the weather was terrible that day went 22 miles an hour snow was falling but the young man walk with my grandson and make sure that everything is in order thank you very much keep up the good work

Hilda W. 
Rating:
3.0

Customer did not leave a comment.

MICHAEL N. 
Rating:
5.0

Customer did not leave a comment.

valeria D. 
Rating:
5.0

Customer did not leave a comment.

Phyllis C. 
Rating:
5.0

The guy who rang me up was so thorough, patient, and kind.

Sinead C. 
Rating:
4.0

Customer did not leave a comment.

Mary G. 
Rating:
5.0

Customer did not leave a comment.

Victoria O. 
Rating:
5.0

Customer did not leave a comment.

Dale G. 
Rating:
5.0

Customer did not leave a comment.

Richard I. 
Rating:
5.0

I did not receive my money yet

donnie B. 
Rating:
3.0

The rental agent was very kind and knowledgeable. He provided excellent customer service!

sandra S. 
Rating:
5.0

Very professional and thorough.

Victor W. 
Rating:
5.0

Customer did not leave a comment.

Richard C. 
Rating:
5.0

Customer did not leave a comment.

alecia C. 
Rating:
5.0

Customer did not leave a comment.

Sharon S. 
Rating:
5.0

Customer did not leave a comment.

RICKIE S. 
Rating:
5.0

Customer did not leave a comment.

Arturo I. 
Rating:
5.0

The gentleman who took the trailer off was very helpful.

Patricia B. 
Rating:
3.0

See below comment

jayson K. 
Rating:
5.0

Customer did not leave a comment.

Allison R. 
Rating:
2.0

Customer did not leave a comment.

Matthew M. 
Rating:
4.0

Customer did not leave a comment.

Andrew Z. 
Rating:
5.0

very professional quick to take care of my rental experience..

John R. 
Rating:
5.0

Customer did not leave a comment.

Timothy K. 
Rating:
5.0

continue the good service.

Fredrick M. 
Rating:
5.0

You really need to reevaluate the language on your website telling me I can pick up a truck from one location and then five minutes later changing that location to 12 miles further away. And for that inconvenience the customer is to eat the cost uhaul was perfect individual I did business with was great. But the process to get there is truly flawed.

Deonte H. 
Rating:
4.0

Customer did not leave a comment.

precious B. 
Rating:
4.0

NA

angela H. 
Rating:
3.0

Verify email. Your stupid customer used my email to rent and now i get junk mail i cannot seem to unsubscribe to.

darryn V. 
Rating:
3.0

Customer did not leave a comment.

TYLER F. 
Rating:
5.0

Customer did not leave a comment.

Samona J. 
Rating:
4.0

Customer did not leave a comment.

frank M. 
Rating:
3.0

Customer did not leave a comment.

Tonya H. 
Rating:
3.0

Customer did not leave a comment.

joann R. 
Rating:
5.0

Customer did not leave a comment.

Stephanie W. 
Rating:
5.0

Customer did not leave a comment.

Willa D. 
Rating:
5.0

Customer did not leave a comment.

Vincent S. 
Rating:
4.0

Customer did not leave a comment.

Salimah M. 
Rating:
3.0

Nothing

timothy T. 
Rating:
4.0

Customer did not leave a comment.

Crystal S. 
Rating:
5.0

Customer did not leave a comment.

ramona T. 
Rating:
5.0

Customer did not leave a comment.

GARY B. 
Rating:
5.0

I was very impressed with the service and was well taken care of.

Anthony S. 
Rating:
5.0

Customer did not leave a comment.

Andrea J. 
Rating:
4.0

Customer did not leave a comment.

Almida M. 
Rating:
3.0

They did a nice job of helping me thru the process and were very quick to get my paperwork done. They also were very helpful in hooking the trailer up and making sure it all worked and I was out of there very quickly. Good job by this location.

Dana Y. 
Rating:
5.0

Nothing representative was great .He made sure everything was okay thank you

PERLINE S. 
Rating:
5.0

Exceptional customer service! I would definitely rent from this location again if the need arises.

lakeycia M. 
Rating:
3.0

Customer did not leave a comment.

CHALISHA F. 
Rating:
5.0

Customer did not leave a comment.

Jessie J. 
Rating:
5.0

Customer did not leave a comment.

Steve W. 
Rating:
2.0

Customer did not leave a comment.

robert F. 
Rating:
1.0

The trailer was in nice shape but the area where this uhaul is located was incredibly sketchy/unsafe neighborhood. I wouldn't venture to this part of town ever again...

mike P. 
Rating:
5.0

Every thing was perfect just give the next customer the same service they gave me they were great

Virneese F. 
Rating:
5.0

Customer did not leave a comment.

Fredrick M. 
Rating:
4.0

Customer did not leave a comment.

Jason J. 
Rating:
3.0

TheyDO NOThave an after-hours drop

Jason J. 
Rating:
5.0

Customer did not leave a comment.

Toni W. 
Rating:
4.0

Contact me at 770-906-7376 or Gregg.schneider@ge.com

Helen S. 
Rating:
5.0

Great Service. Thank you.

Andy M. 
Rating:
5.0

Customer did not leave a comment.

JADE S. 
Rating:
5.0

Excellent customer service!...

Catrina J. 
Rating:
3.0

Customer did not leave a comment.

Robert S. 
Rating:
5.0

N/A can't think of

Keith E. 
Rating:
4.0

Customer did not leave a comment.

Carlos M. 
Rating:
5.0

Customer did not leave a comment.

Wanda F. 
Rating:
5.0

Everything went very smooth and fast. I was in and out within 5 minutes. Great technology invested in your service equipment for faster service.....money well spent!

Deborah S. 
Rating:
5.0

Customer did not leave a comment.

Matthew M. 
Rating:
4.0

The man I dealt with was very kind, quick, and helpful.

Devin M. 
Rating:
3.0

Customer did not leave a comment.

JARBON M. 
Rating:
5.0

Customer did not leave a comment.

Loreal C. 
Rating:
4.0

Customer did not leave a comment.

William M. 
Rating:
5.0

Professional, friendly, handled my items with care.

Veonka B. 
No reviews have been submitted for this location.

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