WOW - The customer service was top-notch from start to finish. The staff went above and beyond to make sure I understood everything about the rental, no rushing, just genuine helpful service. The car itself was spotless ,you can tell they really take care of their fleet here. This is hands down the best rental experience I've had in Cleveland. Already planning to book with them again next time I'm in town. If you need a rental in the area, do yourself a favor and go here - you won't regret it!
Jose H
The Wash
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cleveland, OH 44106
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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ANGELA HEverything was ready to go and the service tech was very helpful. There however was no ability to purchase any extras to my knowledge. It’s a remote location. We were directed there because we needed to pick up early. Worked fine but it’s not a “hub” with accessories or equipment options.
Mark SWhen a customer is trying to rent at a particular location it’s probably because that is the one they prefer (distance and other conveniences such as travel time etc). Well today I was taken way out of my way to pick up a truck even though I previously reserved a truck. I was told it was not ready and given a later pick up time. The accommodation for this inconvenience was a $.20 discount. I used more gas and mileage than I would’ve had I gotten the truck from the location I reserved at. The comments made by dispatch were rude and inconsiderate. My experience leading up to meeting and picking up my truck were horrible, but I had a pleasant experience with THE WASH.
Octavia LThis location is really rough. No signs. Dilapidated building. The guy there was helpful on the phone. It all worked out because he was on the phone, but don't send scared white people to this location
PATRICK M